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CN104570867A - Abnormity diagnosis method, abnormity diagnosis system, server, household electrical appliance and environment sensor - Google Patents

Abnormity diagnosis method, abnormity diagnosis system, server, household electrical appliance and environment sensor Download PDF

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Publication number
CN104570867A
CN104570867A CN201410836729.2A CN201410836729A CN104570867A CN 104570867 A CN104570867 A CN 104570867A CN 201410836729 A CN201410836729 A CN 201410836729A CN 104570867 A CN104570867 A CN 104570867A
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CN
China
Prior art keywords
electrical appliance
household electrical
result data
operational order
server
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Pending
Application number
CN201410836729.2A
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Chinese (zh)
Inventor
禹春圭
史婷婷
赵骞
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Midea Group Co Ltd
Guangdong Midea Kitchen Appliances Manufacturing Co Ltd
Original Assignee
Midea Group Co Ltd
Guangdong Midea Kitchen Appliances Manufacturing Co Ltd
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Publication date
Application filed by Midea Group Co Ltd, Guangdong Midea Kitchen Appliances Manufacturing Co Ltd filed Critical Midea Group Co Ltd
Priority to CN201410836729.2A priority Critical patent/CN104570867A/en
Publication of CN104570867A publication Critical patent/CN104570867A/en
Pending legal-status Critical Current

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    • GPHYSICS
    • G05CONTROLLING; REGULATING
    • G05BCONTROL OR REGULATING SYSTEMS IN GENERAL; FUNCTIONAL ELEMENTS OF SUCH SYSTEMS; MONITORING OR TESTING ARRANGEMENTS FOR SUCH SYSTEMS OR ELEMENTS
    • G05B19/00Programme-control systems
    • G05B19/02Programme-control systems electric
    • G05B19/04Programme control other than numerical control, i.e. in sequence controllers or logic controllers
    • G05B19/042Programme control other than numerical control, i.e. in sequence controllers or logic controllers using digital processors
    • GPHYSICS
    • G05CONTROLLING; REGULATING
    • G05BCONTROL OR REGULATING SYSTEMS IN GENERAL; FUNCTIONAL ELEMENTS OF SUCH SYSTEMS; MONITORING OR TESTING ARRANGEMENTS FOR SUCH SYSTEMS OR ELEMENTS
    • G05B19/00Programme-control systems
    • G05B19/02Programme-control systems electric
    • G05B19/04Programme control other than numerical control, i.e. in sequence controllers or logic controllers
    • G05B19/048Monitoring; Safety
    • GPHYSICS
    • G05CONTROLLING; REGULATING
    • G05BCONTROL OR REGULATING SYSTEMS IN GENERAL; FUNCTIONAL ELEMENTS OF SUCH SYSTEMS; MONITORING OR TESTING ARRANGEMENTS FOR SUCH SYSTEMS OR ELEMENTS
    • G05B2219/00Program-control systems
    • G05B2219/20Pc systems
    • G05B2219/26Pc applications
    • G05B2219/2615Audio, video, tv, consumer electronics device
    • GPHYSICS
    • G05CONTROLLING; REGULATING
    • G05BCONTROL OR REGULATING SYSTEMS IN GENERAL; FUNCTIONAL ELEMENTS OF SUCH SYSTEMS; MONITORING OR TESTING ARRANGEMENTS FOR SUCH SYSTEMS OR ELEMENTS
    • G05B2219/00Program-control systems
    • G05B2219/20Pc systems
    • G05B2219/26Pc applications
    • G05B2219/2642Domotique, domestic, home control, automation, smart house
    • GPHYSICS
    • G05CONTROLLING; REGULATING
    • G05BCONTROL OR REGULATING SYSTEMS IN GENERAL; FUNCTIONAL ELEMENTS OF SUCH SYSTEMS; MONITORING OR TESTING ARRANGEMENTS FOR SUCH SYSTEMS OR ELEMENTS
    • G05B2219/00Program-control systems
    • G05B2219/20Pc systems
    • G05B2219/26Pc applications
    • G05B2219/2654Fridge, refrigerator

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  • Physics & Mathematics (AREA)
  • General Physics & Mathematics (AREA)
  • Engineering & Computer Science (AREA)
  • Automation & Control Theory (AREA)
  • Telephonic Communication Services (AREA)

Abstract

The invention provides an abnormity diagnosis method, an abnormity diagnosis system, a server, a household electrical appliance and an environment sensor. The method comprises the steps of transmitting a first operation instruction to the household electrical appliance to allow the household electrical appliance to execute the first operation instruction to generate first result data, transmitting a second operation instruction to the environment sensor to allow the environment sensor to execute the second operation instruction to generate second result data, receiving the first result data from the household electrical appliance and the second result data from the environment sensor, and diagnosing whether the household electrical appliance is abnormal according to the first result data, the second result data and a preset diagnosis algorithm. With the adoption of the technical scheme, the abnormity of the household electrical appliance can be diagnosed more rapidly and accurately; on-line updating of the diagnosis algorithm can be realized; the maintenance cost is lowered; the service quality is further improved; and user experience is improved.

Description

Abnormality diagnostic method and system, server, household electrical appliance and environmental sensor
Technical field
The present invention relates to household electrical appliance technical field, in particular to a kind of abnormality diagnostic method, a kind of abnormity diagnostic system, a kind of server, a kind of household electrical appliance and a kind of environmental sensor.
Background technology
Along with the development with/without line mechanics of communication, consider the ease of use of product, the demand of user to intelligent artifact increases day by day.The function day by day complicated variation of intelligent artifact, the after services of product such as the fault diagnosis of intelligent artifact become important topic.
The household electrical appliance abnormity diagnostic system of existing smart kitchen systems, the idiographic flow of execute exception diagnosis is as follows:
(1) control module in " server " controls to start diagnostic mode, and issues " first diagnostic module " of diagnostic instruction to server end.
(2) " first diagnostic module " of server end generates command signal (for controlling to perform " second opinion module " built-in in electrical equipment MCU), and command signal is sent to " first communication module " of server end.
(3) " first communication module " of server end by predefined communications protocol (such as, RS_485 communications protocol) command signal sent of " first diagnostic module " of change server end, and by wireless or wired mode, the command signal after conversion is sent to " second communication module " of electrical equipment end.
(4) " second communication module " of electrical equipment end by predefined communications protocol (such as, RS_485 communications protocol) again change the command signal after " the first communication module " conversion of server end, and the command signal after conversion is again sent to " the second opinion module " of electrical equipment end.
(5) " the second opinion module " of electrical equipment end performs diagnostic function, and is sent to by result data " second communication module " of electrical equipment end.
(6) " second communication module " of electrical equipment end changes the above results data by predefined communications protocol (such as, RS_485 communications protocol), sends to " first communication module " of server end by wireless or wired mode.
(7) " first communication module " of server end according to predefined communications protocol (such as, RS_485 communications protocol) again change the result data after " the second communication module " conversion of electrical equipment end, and the result data after conversion is again sent to " first diagnostic module " of server end.
(8) " first diagnostic module " of server end sends to control module the result data after conversion again, and terminates diagnostic mode.
Visible, existing diagnostic system is only utilize built-in diagnostic module in the MCU that finishes in advance to carry out the abnormity diagnosis of household electrical appliance, so whether the function do not comprised in the diagnostic module that product initial stage of development cannot be diagnosed out to finish in advance is abnormal.And, once start diagnostic module, need to perform all codes finished in advance, so, need to wait for certain hour to obtain diagnostic result.In addition, existing diagnostic module is built in MCU, when needs upgrade diagnosis algorithm, after sale service personnel need to make a personal call on each subscriber household, upgrade the diagnostic routine firmware be built in MCU, so, and add the input of manpower and capital, and reduce the perceptibility of client.
In sum, there is the problems such as diagnosis basis is single, accuracy is low, diagnosis long operational time, diagnosis algorithm renewal difficulty in the household electrical appliance abnormity diagnostic system of existing smart kitchen systems.
Therefore, need a kind of new household electrical appliance abnormity diagnostic system, on the one hand, the exception of household electrical appliance can be diagnosed more rapidly and exactly, and then provide home appliance repair information more accurately for user, improve user to the satisfaction of maintenance service; On the other hand, and the online updating of diagnosis algorithm can be realized, improve service quality further while reducing the expenditure of maintenance cost, promote Consumer's Experience.
Summary of the invention
The present invention is intended at least to solve one of technical matters existed in prior art or correlation technique.
For this reason, one object of the present invention is to propose a kind of abnormality diagnostic method, for server.
Another object of the present invention is to propose a kind of server.
Another object of the present invention is to propose a kind of abnormality diagnostic method, for household electrical appliance.
Another object of the present invention is to propose a kind of household electrical appliance.
An also object of the present invention is to propose a kind of environmental sensor.
Another object of the present invention is to propose a kind of abnormity diagnostic system.
For realizing at least one object above-mentioned, embodiment according to a first aspect of the invention, propose a kind of abnormality diagnostic method, for server, comprise: send the first operational order to household electrical appliance, perform described first operational order to make described household electrical appliance and generate the first result data, and send the second operational order to environmental sensor, perform described second operational order to make described environmental sensor and generate the second result data; Receive from described first result data of described household electrical appliance and described second result data of described environmental sensor; Diagnose described household electrical appliance whether abnormal according to described first result data, described second result data and default diagnosis algorithm.
Abnormality diagnostic method according to an embodiment of the invention, by to household electrical appliance and environmental sensor transmit operation instruction, control household electrical appliance and environmental sensor generation result data, this server carries out abnormity diagnosis by diagnosis algorithm to household electrical appliance based on this result data, namely by the interaction of server and household electrical appliance and environmental sensor, the data message of comprehensive descision household electrical appliance and environmental sensor realizes the abnormity diagnosis to household electrical appliance, so, the exception of household electrical appliance can be diagnosed more rapidly and exactly, and then provide home appliance repair information more accurately for user, improve user to the satisfaction of maintenance service, and the online updating of diagnosis algorithm can be realized, download up-to-date diagnosis algorithm as by network from " Cloud Server ", can improve service quality further while minimizing maintenance cost expenditure, promote Consumer's Experience.And, both can realize the quick diagnosis to single electrical function, also can realize the comprehensive diagnostic to the multiple function of household electrical appliance.
According to one embodiment of present invention, in technique scheme, preferably, when diagnosing out described household electrical appliance abnormal, output abnormality diagnostic result, and transmit control signal to described first hand electrical appliance and/or designated terminal, to control described first hand electrical appliance and/or described designated terminal sends abnormity prompt; When diagnosing out described household electrical appliance normal, resend described first operational order and described second operational order according to default sense cycle and/or the detection instruction that receives, wherein said default sense cycle comprises: described server operation cycle and/or default timing cycle.
Abnormality diagnostic method according to an embodiment of the invention, when diagnosing out household electrical appliance abnormal, export diagnostic result, and control household electrical appliance and/or designated terminal sends abnormity prompt, so, can the exception of accurately and rapidly reminding user household electrical appliance in several ways, when diagnosing out household electrical appliance normal, operational order can be resend to household electrical appliance and environmental sensor according to default sense cycle, or carry out manual random start abnormity diagnosis by user, or the mode that both combine controls to re-start abnormity diagnosis to household electrical appliance, wherein, default sense cycle comprises: the self-contained execution cycle of server (such as, the performance period of diagnosis algorithm), or the timing cycle that user is arranged (such as, with hour, my god, week, month, season or year are the cycle), or the mode that both combine carries out periodicity abnormity diagnosis to household electrical appliance, so, can realize carrying out periodically household electrical appliance or randomly or periodically and randomness abnormity diagnosis in combination, guarantee the exception of Timeliness coverage household electrical appliance, correspondingly process in time with reminding user, promote Consumer's Experience.
According to one embodiment of present invention, in technique scheme, preferably, described designated terminal comprises: mobile phone terminal, computer client, Intelligent worn device terminal and/or removable computer terminal.In this technical scheme, by household electrical appliance abnormity prompt is sent to terminal, effectively can guarantee that, when user is in the state away from household electrical appliance, still can know the abnormal conditions of household electrical appliance in time, designated terminal includes but not limited to above-mentioned several.
According to one embodiment of present invention, in technique scheme, preferably, also comprise: be sent to described household electrical appliance and described environmental sensor according to default communications protocol respectively by after described first operational order and described second operational order conversion; According to described default communications protocol, described first result data and described second result data are changed, and diagnose described household electrical appliance whether abnormal according to described second result after described first result data after conversion, conversion and described default diagnosis algorithm.
Abnormality diagnostic method according to an embodiment of the invention, transmit after operational order or result data conversion again according to default communications protocol, effectively can avoid signal and the data distortion of direct base band transmission, and then ensure validity and the accuracy of command signal and result data.
Embodiment according to a second aspect of the invention, propose a kind of server, it is characterized in that, comprise: diagnostic module, for sending the first operational order to household electrical appliance, perform described first operational order to make described household electrical appliance and generate the first result data, and send the second operational order to environmental sensor, perform described second operational order to make described environmental sensor and generate the second result data, and receive from described first result data of described household electrical appliance and described second result data of described environmental sensor, and according to described first result data, whether described second result data and default diagnosis algorithm diagnose described household electrical appliance abnormal.
Server according to an embodiment of the invention, by to household electrical appliance and environmental sensor transmit operation instruction, control household electrical appliance and environmental sensor generation result data, this server carries out abnormity diagnosis by diagnosis algorithm to household electrical appliance based on this result data, namely by the interaction of server and household electrical appliance and environmental sensor, the data message of comprehensive descision household electrical appliance and environmental sensor realizes the abnormity diagnosis to household electrical appliance, so, the exception of household electrical appliance can be diagnosed more rapidly and exactly, and then provide home appliance repair information more accurately for user, improve user to the satisfaction of maintenance service, and the online updating of diagnosis algorithm can be realized, download up-to-date diagnosis algorithm as by network from " Cloud Server ", can improve service quality further while minimizing maintenance cost expenditure, promote Consumer's Experience.And, both can realize the quick diagnosis to single electrical function, also can realize the comprehensive diagnostic to the multiple function of household electrical appliance
According to one embodiment of present invention, in technique scheme, preferably, described diagnostic module also for: when diagnosing out described household electrical appliance abnormal, control output abnormality diagnostic result, and transmit control signal to described first hand electrical appliance and/or designated terminal, to control described first hand electrical appliance and/or described designated terminal sends abnormity prompt; When diagnosing out described household electrical appliance normal, resend described first operational order and described second operational order according to default sense cycle and/or the detection instruction that receives, wherein said default sense cycle comprises: described server operation cycle and/or default timing cycle.
Server according to an embodiment of the invention, when diagnosing out household electrical appliance abnormal, export diagnostic result, and control household electrical appliance and/or designated terminal sends abnormity prompt, so, can the exception of accurately and rapidly reminding user household electrical appliance in several ways, when diagnosing out household electrical appliance normal, operational order can be resend to household electrical appliance according to default sense cycle, or carry out manual random start abnormity diagnosis by user, or the mode that both combine controls to re-start abnormity diagnosis to household electrical appliance, wherein, default sense cycle comprises: the self-contained execution cycle of server (such as, the performance period of diagnosis algorithm), or the timing cycle that user is arranged (such as, with hour, my god, week, month, season or year are the cycle), or the mode that both combine carries out periodicity abnormity diagnosis to household electrical appliance, so, can realize carrying out periodically household electrical appliance or randomly or periodically and randomness abnormity diagnosis in combination, guarantee the exception of Timeliness coverage household electrical appliance, correspondingly process in time with reminding user, promote Consumer's Experience.
According to one embodiment of present invention, in technique scheme, preferably, described designated terminal comprises: mobile phone terminal, computer client, Intelligent worn device terminal and/or removable computer terminal.In this technical scheme, by household electrical appliance abnormity prompt is sent to terminal, effectively can guarantee that, when user is in the state away from household electrical appliance, still can know the abnormal conditions of household electrical appliance in time, designated terminal includes but not limited to above-mentioned several.
According to one embodiment of present invention, in technique scheme, preferably, server side communication module, described household electrical appliance and described environmental sensor is sent to respectively by after described first operational order and described second operational order conversion for default communications protocol, and according to described default communications protocol, described first result data and described second result data are changed, and according to described first result data after conversion, whether described second result after conversion and described default diagnosis algorithm diagnose described household electrical appliance abnormal, and the communication modes of described server side communication module and described household electrical appliance and described environmental sensor comprises: wired or wireless.
Server according to an embodiment of the invention, transmit after operational order or result data conversion again according to default communications protocol, effectively can avoid signal and the data distortion of direct base band transmission, and then ensure validity and the accuracy of command signal and result data, and the mode of server side communication module and household electrical appliance communication includes but not limited to: wired and wireless.
Embodiment according to a third aspect of the invention we, proposes a kind of abnormality diagnostic method, for household electrical appliance or environmental sensor, comprising: receive the operational order from server; Generate result data according to described operational order, and described result data is sent to described server, diagnose described household electrical appliance whether abnormal to make described server according to described result data.
Abnormality diagnostic method according to an embodiment of the invention, this operational order is performed (such as according to the operational order from server, perform electrical function) generate result data, and result data is sent to server, to realize and the effective communication of server, and then for rapidly and realize exactly providing favourable guarantee to the abnormity diagnosis of household electrical appliance.
According to one embodiment of present invention, in technique scheme, preferably, also comprise: receive the control signal from described server, and sending abnormity prompt according to described control signal, the mode of described abnormity prompt comprises: sound, light, word and/or image.
Abnormality diagnostic method according to an embodiment of the invention, when household electrical appliance are abnormal, carry out abnormity prompt, the mode of abnormity prompt includes but not limited to: sound, light, word and/or image, such as, can be the prompt tone that sends of hummer or pilot lamp luminous warning, or in conjunction with "abnormal" printed words display reminding user, so, can keep in repair household electrical appliance by reminding user timely and effectively, promote user's experience; On the other hand, also can provide product repairing information more accurately for user, and then improve user to the satisfaction of maintenance service.
According to one embodiment of present invention, in technique scheme, preferably, also comprise: according to default communications protocol, described operational order is changed, and generate described result data according to the described operational order after conversion; Described server is sent to by after described result data conversion according to described default communications protocol.
Abnormality diagnostic method according to an embodiment of the invention, transmit after operational order or result data conversion again according to default communications protocol, effectively can avoid signal and the data distortion of direct base band transmission, and then ensure validity and the accuracy of command signal and result data.
Embodiment according to a forth aspect of the invention, proposes a kind of household electrical appliance, comprising: electrical equipment side communication module, receives the operational order from server, and described operational order is sent to command process module; Whether described command process module, generates result data according to described operational order, and described result data is sent to described server, diagnose described household electrical appliance abnormal to make described server according to described result data.
Household electrical appliance according to an embodiment of the invention, this operational order is performed (such as according to the operational order from server, perform electrical function) generate result data, and result data is sent to server, to realize and the effective communication of server, and then for rapidly and realize exactly providing favourable guarantee to the abnormity diagnosis of household electrical appliance.
According to one embodiment of present invention, in technique scheme, preferably, described electrical equipment side communication module also for: receive the described control signal from described server; And also comprise: abnormal prompt module, for sending abnormity prompt according to described control signal, the mode of described abnormity prompt comprises: sound, light, word and/or image.
Household electrical appliance according to an embodiment of the invention, when abnormal, carry out abnormity prompt, the mode of abnormity prompt includes but not limited to: sound, light, word and/or image, such as, can be the prompt tone that sends of hummer or pilot lamp luminous warning, or in conjunction with "abnormal" printed words display reminding user, so, can keep in repair household electrical appliance by reminding user timely and effectively, promote user's experience; On the other hand, also can provide product repairing information more accurately for user, and then improve user to the satisfaction of maintenance service.
According to one embodiment of present invention, in technique scheme, preferably, described electrical equipment side communication module also for: be sent to described command process module according to default communications protocol by after the conversion of described operational order, and be sent to described server according to described default communications protocol by after described result data conversion, wherein, the communication modes of described electrical equipment side communication module and described server comprises: wired or wireless.
Household electrical appliance according to an embodiment of the invention, transmit after operational order or result data conversion again according to default communications protocol, effectively can avoid signal and the data distortion of direct base band transmission, and then ensure validity and the accuracy of command signal and result data, and the communication modes of electrical equipment side communication module and server includes but not limited to: wired or wireless.
Embodiment according to a fifth aspect of the invention, proposes a kind of environmental sensor, comprising: environmental sensor side communication module, receives the operational order from server, and described operational order is sent to sensor processing module; Whether described sensor processing module, generates result data according to described operational order, and described result data is sent to described server, diagnose described household electrical appliance abnormal to make described server according to described result data.
Environmental sensor according to an embodiment of the invention, perform this operational order according to the operational order from server and generate result data, and result data is sent to server, to realize and the effective communication of server, and then for rapidly and realize exactly providing favourable guarantee to the abnormity diagnosis of household electrical appliance.
According to one embodiment of present invention, in technique scheme, preferably, described environmental sensor side communication module also for: be sent to described sensor processing module according to default communications protocol by after the conversion of described operational order, and be sent to described server according to described default communications protocol by after described result data conversion, wherein, the communication modes of described environmental sensor side communication module and described server comprises: wired or wireless.
Environmental sensor according to an embodiment of the invention, transmit after operational order or result data conversion again according to default communications protocol, effectively can avoid signal and the data distortion of direct base band transmission, and then ensure validity and the accuracy of command signal and result data, and the communication modes of environmental sensor side communication module and server includes but not limited to: wired or wireless.
Embodiment according to a sixth aspect of the invention, propose a kind of abnormity diagnostic system, comprise: the server as above according to any one of technical scheme, the household electrical appliance according to any one of technical scheme, and the environmental sensor as above according to any one of technical scheme.
Abnormity diagnostic system according to an embodiment of the invention, by the server as above according to any one of technical scheme, the interaction of the household electrical appliance as above according to any one of technical scheme and the environmental sensor as above according to any one of technical scheme, the exception of household electrical appliance can be diagnosed more rapidly and exactly, and then provide home appliance repair information more accurately for user, improve user to the satisfaction of maintenance service, and the online updating of diagnosis algorithm can be realized, improve service quality further while minimizing maintenance cost expenditure, promote Consumer's Experience.
Pass through the present invention, the exception of household electrical appliance can be diagnosed more rapidly and exactly on the one hand, and then provide home appliance repair information more accurately for user, improve user to the satisfaction of maintenance service, the online updating of diagnosis algorithm can be realized on the other hand, improve service quality further while minimizing maintenance cost expenditure, promote Consumer's Experience.
Accompanying drawing explanation
Above-mentioned and/or additional aspect of the present invention and advantage will become obvious and easy understand from accompanying drawing below combining to the description of embodiment, wherein:
Fig. 1 shows the schematic flow sheet of abnormality diagnostic method according to an embodiment of the invention;
Fig. 2 shows the structural representation of server according to an embodiment of the invention;
Fig. 3 shows the schematic flow sheet of abnormality diagnostic method according to another embodiment of the invention;
Fig. 4 shows the structural representation of household electrical appliance according to an embodiment of the invention;
Fig. 5 shows the structural representation of environmental sensor according to an embodiment of the invention;
Fig. 6 shows the structural representation of abnormity diagnostic system according to an embodiment of the invention.
Embodiment
In order to more clearly understand above-mentioned purpose of the present invention, feature and advantage, below in conjunction with the drawings and specific embodiments, the present invention is further described in detail.It should be noted that, when not conflicting, the feature in the embodiment of the application and embodiment can combine mutually.
Set forth a lot of detail in the following description so that fully understand the present invention; but; the present invention can also adopt other to be different from other modes described here and implement, and therefore, protection scope of the present invention is not by the restriction of following public specific embodiment.
Fig. 1 shows the schematic flow sheet of abnormality diagnostic method according to an embodiment of the invention.
As shown in Figure 1, abnormality diagnostic method according to an embodiment of the invention, comprise: step 102, the first operational order is sent to household electrical appliance, perform described first operational order to make described household electrical appliance and generate the first result data, and send the second operational order to environmental sensor, perform described second operational order to make described environmental sensor and generate the second result data; Step 104, receives described second result data of described first result data from described household electrical appliance and described environmental sensor; Whether step 106, diagnose described household electrical appliance abnormal according to described first result data, described second result data and default diagnosis algorithm.
Abnormality diagnostic method according to an embodiment of the invention, by to household electrical appliance and environmental sensor transmit operation instruction, control household electrical appliance and environmental sensor generation result data, this server carries out abnormity diagnosis by diagnosis algorithm to household electrical appliance based on this result data, namely by the interaction of server and household electrical appliance and environmental sensor, the data message of comprehensive descision household electrical appliance and environmental sensor realizes the abnormity diagnosis to household electrical appliance, so, the exception of household electrical appliance can be diagnosed more rapidly and exactly, and then provide home appliance repair information more accurately for user, improve user to the satisfaction of maintenance service, and the online updating of diagnosis algorithm can be realized, download up-to-date diagnosis algorithm as by network from " Cloud Server ", can improve service quality further while minimizing maintenance cost expenditure, promote Consumer's Experience.And, both can realize the quick diagnosis to single electrical function, also can realize the comprehensive diagnostic to the multiple function of household electrical appliance.
According to one embodiment of present invention, in technique scheme, preferably, when diagnosing out described household electrical appliance abnormal, output abnormality diagnostic result, and transmit control signal to described first hand electrical appliance and/or designated terminal, to control described first hand electrical appliance and/or described designated terminal sends abnormity prompt; When diagnosing out described household electrical appliance normal, resend described first operational order and described second operational order according to default sense cycle and/or the detection instruction that receives, wherein said default sense cycle comprises: described server operation cycle and/or default timing cycle.
Abnormality diagnostic method according to an embodiment of the invention, when diagnosing out household electrical appliance abnormal, export diagnostic result, and control household electrical appliance and/or designated terminal sends abnormity prompt, so, can the exception of accurately and rapidly reminding user household electrical appliance in several ways, when diagnosing out household electrical appliance normal, operational order can be resend to household electrical appliance and environmental sensor according to default sense cycle, or carry out manual random start abnormity diagnosis by user, or the mode that both combine controls to re-start abnormity diagnosis to household electrical appliance, wherein, default sense cycle comprises: the self-contained execution cycle of server (such as, the performance period of diagnosis algorithm), or the timing cycle that user is arranged (such as, with hour, my god, week, month, season or year are the cycle), or the mode that both combine carries out periodicity abnormity diagnosis to household electrical appliance, so, can realize carrying out periodically household electrical appliance or randomly or periodically and randomness abnormity diagnosis in combination, guarantee the exception of Timeliness coverage household electrical appliance, correspondingly process in time with reminding user, promote Consumer's Experience.
According to one embodiment of present invention, in technique scheme, preferably, described designated terminal comprises: mobile phone terminal, computer client, Intelligent worn device terminal and/or removable computer terminal.In this technical scheme, by household electrical appliance abnormity prompt is sent to terminal, effectively can guarantee that, when user is in the state away from household electrical appliance, still can know the abnormal conditions of household electrical appliance in time, designated terminal includes but not limited to above-mentioned several.
According to one embodiment of present invention, in technique scheme, preferably, also comprise: be sent to described household electrical appliance and described environmental sensor according to default communications protocol respectively by after described first operational order and described second operational order conversion; According to described default communications protocol, described first result data and described second result data are changed, and diagnose described household electrical appliance whether abnormal according to described second result after described first result data after conversion, conversion and described default diagnosis algorithm.
Abnormality diagnostic method according to an embodiment of the invention, transmit after operational order or result data conversion again according to default communications protocol, effectively can avoid signal and the data distortion of direct base band transmission, and then ensure validity and the accuracy of command signal and result data.
Fig. 2 shows the structural representation of server according to an embodiment of the invention.
As shown in Figure 2, server 200 according to an embodiment of the invention, comprise: diagnostic module 202, for sending the first operational order to household electrical appliance, perform described first operational order to make described household electrical appliance and generate the first result data, and send the second operational order to environmental sensor, perform described second operational order to make described environmental sensor and generate the second result data, and receive from described first result data of described household electrical appliance and described second result data of described environmental sensor, and according to described first result data, whether described second result data and default diagnosis algorithm diagnose described household electrical appliance abnormal.
Server 200 according to an embodiment of the invention, by to household electrical appliance and environmental sensor transmit operation instruction, control household electrical appliance and environmental sensor generation result data, this server 200 carries out abnormity diagnosis by diagnosis algorithm to household electrical appliance based on this result data, namely the interaction of server 200 and household electrical appliance and environmental sensor is passed through, the data message of comprehensive descision household electrical appliance and environmental sensor realizes the abnormity diagnosis to household electrical appliance, so, the exception of household electrical appliance can be diagnosed more rapidly and exactly, and then provide home appliance repair information more accurately for user, improve user to the satisfaction of maintenance service, and the online updating of diagnosis algorithm can be realized, download up-to-date diagnosis algorithm as by network from " Cloud Server ", can improve service quality further while minimizing maintenance cost expenditure, promote Consumer's Experience.And, both can realize the quick diagnosis to single electrical function, also can realize the comprehensive diagnostic to the multiple function of household electrical appliance
According to one embodiment of present invention, in technique scheme, preferably, described diagnostic module 202 also for: when diagnosing out described household electrical appliance abnormal, control output abnormality diagnostic result, and transmit control signal to described first hand electrical appliance and/or designated terminal, to control described first hand electrical appliance and/or described designated terminal sends abnormity prompt; When diagnosing out described household electrical appliance normal, resend described first operational order and described second operational order according to default sense cycle and/or the detection instruction that receives, wherein said default sense cycle comprises: described server operation cycle and/or default timing cycle.
Server 200 according to an embodiment of the invention, when diagnosing out household electrical appliance abnormal, export diagnostic result, and control household electrical appliance and/or designated terminal sends abnormity prompt, so, can the exception of accurately and rapidly reminding user household electrical appliance in several ways, when diagnosing out household electrical appliance normal, operational order can be resend to household electrical appliance according to default sense cycle, or carry out manual random start abnormity diagnosis by user, or the mode that both combine controls to re-start abnormity diagnosis to household electrical appliance, wherein, default sense cycle comprises: the self-contained execution cycle of server 200 (such as, the performance period of diagnosis algorithm), or the timing cycle that user is arranged (such as, with hour, my god, week, month, season or year are the cycle), or the mode that both combine carries out periodicity abnormity diagnosis to household electrical appliance, so, can realize carrying out periodically household electrical appliance or randomly or periodically and randomness abnormity diagnosis in combination, guarantee the exception of Timeliness coverage household electrical appliance, correspondingly process in time with reminding user, promote Consumer's Experience.
According to one embodiment of present invention, in technique scheme, preferably, described designated terminal comprises: mobile phone terminal, computer client, Intelligent worn device terminal and/or removable computer terminal.In this technical scheme, by household electrical appliance abnormity prompt is sent to terminal, effectively can guarantee that, when user is in the state away from household electrical appliance, still can know the abnormal conditions of household electrical appliance in time, designated terminal includes but not limited to above-mentioned several.
According to one embodiment of present invention, in technique scheme, preferably, server side communication module 204, described household electrical appliance and described environmental sensor is sent to respectively by after described first operational order and described second operational order conversion for default communications protocol, and according to described default communications protocol, described first result data and described second result data are changed, and according to described first result data after conversion, whether described second result after conversion and described default diagnosis algorithm diagnose described household electrical appliance abnormal, and described server side communication module 204 comprises with the communication modes of described household electrical appliance and described environmental sensor: wired or wireless.
Server 200 according to an embodiment of the invention, transmit after operational order or result data conversion again according to default communications protocol, effectively can avoid signal and the data distortion of direct base band transmission, and then ensure validity and the accuracy of command signal and result data, and server side communication module 204 includes but not limited to the mode of household electrical appliance communication: wired and wireless.
According to one embodiment of present invention, preferably, described diagnostic module 202 comprises: judging part 2020, and the detection instruction transformation for receiving is that instruction generates signal, and described instruction generation signal is sent to command generation unit 2022; Described command generation unit 2022, is converted to described first operational order and described second operational order for described instruction is generated signal, and described first operational order and described second operational order is sent to control signal sending part 2024; Described control signal sending part 2024, is sent to described household electrical appliance and described environmental sensor for controlling by described first operational order and described second operational order; Electric appliance data acceptance division 2026, for receiving described first result data, and is sent to described command generation unit 2022 by described first result data; Sensing data acceptance division 2028, for receiving described second result data, and is sent to described command generation unit 2022 by described second result data.
Server 200 according to an embodiment of the invention, by the correlation of the judging part 2020 of diagnostic module, command generation unit 2022, control signal sending part 2024, electric appliance data acceptance division 2026, sensing data acceptance division 2028, effectively complete the collection of the generation of instruction, transmission and result data, and then realize the abnormity diagnosis to household electrical appliance.
According to one embodiment of present invention, preferably, described command generation unit 2022 also for, described first result data and the second result data are sent to described judging part 2020; Described judging part 2020 also for, diagnose described household electrical appliance whether abnormal according to described first result data and described second result data, and when diagnosing out described household electrical appliance abnormal, control output abnormality diagnostic result, and transmit control signal to described household electrical appliance and/or designated terminal, to control described household electrical appliance and/or described designated terminal sends abnormity prompt; When diagnosing out described household electrical appliance normal, resend described operational order according to default sense cycle and/or the detection instruction that receives, wherein, described default sense cycle comprises: described server operation cycle and/or default timing cycle.
Server 200 according to an embodiment of the invention, the result data that the judging part 2020 of diagnostic module 202 produces based on server and the interaction based on server and household electrical appliance and environmental sensor realizes the abnormity diagnosis to household electrical appliance by diagnosis algorithm, when diagnosing out household electrical appliance abnormal, export diagnostic result, and control household electrical appliance and/or designated terminal sends abnormity prompt, so, can the exception of accurately and rapidly reminding user household electrical appliance in several ways; When diagnosing out household electrical appliance normal, operational order can be resend to carry out abnormity diagnosis to household electrical appliance according to default sense cycle, or carry out manual random start abnormity diagnosis by user, or the mode that both combine controls to re-start abnormity diagnosis to household electrical appliance, unnecessary diagnostic instruction be can effectively reduce on the one hand, the abnormality diagnostic speed of household electrical appliance and accuracy effectively can be improved on the other hand.
Fig. 3 shows the schematic flow sheet of abnormality diagnostic method according to another embodiment of the invention.
As shown in Figure 3, abnormality diagnostic method according to another embodiment of the invention, comprising: step 302, receives the operational order from server; Whether step 304, generates result data according to described operational order, and described result data is sent to described server, diagnose described household electrical appliance abnormal to make described server according to described result data.
Abnormality diagnostic method according to an embodiment of the invention, this operational order is performed (such as according to the operational order from server, perform electrical function) generate result data, and result data is sent to server, to realize and the effective communication of server, and then for rapidly and realize exactly providing favourable guarantee to the abnormity diagnosis of household electrical appliance.
According to one embodiment of present invention, in technique scheme, preferably, also comprise: receive the control signal from described server, and sending abnormity prompt according to described control signal, the mode of described abnormity prompt comprises: sound, light, word and/or image.
Abnormality diagnostic method according to an embodiment of the invention, when household electrical appliance are abnormal, carry out abnormity prompt, the mode of abnormity prompt includes but not limited to: sound, light, word and/or image, such as, can be the prompt tone that sends of hummer or pilot lamp luminous warning, or in conjunction with "abnormal" printed words display reminding user, so, can keep in repair household electrical appliance by reminding user timely and effectively, promote user's experience; On the other hand, also can provide product repairing information more accurately for user, and then improve user to the satisfaction of maintenance service.
According to one embodiment of present invention, in technique scheme, preferably, also comprise: according to default communications protocol, described operational order is changed, and generate described result data according to the described operational order after conversion; Described server is sent to by after described result data conversion according to described default communications protocol.
Abnormality diagnostic method according to an embodiment of the invention, transmit after operational order or result data conversion again according to default communications protocol, effectively can avoid signal and the data distortion of direct base band transmission, and then ensure validity and the accuracy of command signal and result data.
Fig. 4 shows the structural representation of household electrical appliance according to an embodiment of the invention.
As shown in Figure 4, household electrical appliance 400 according to an embodiment of the invention, comprising: electrical equipment side communication module 402, receives the operational order from server, and described operational order is sent to command process module 404; Whether described command process module 404, generates result data according to described operational order, and described result data is sent to described server, diagnose described household electrical appliance abnormal to make described server according to described result data.
Household electrical appliance 400 according to an embodiment of the invention, this operational order is performed (such as according to the operational order from server, perform electrical function) generate result data, and result data is sent to server, to realize and the effective communication of server, and then for rapidly and realize exactly providing favourable guarantee to the abnormity diagnosis of household electrical appliance 400.
According to one embodiment of present invention, in technique scheme, preferably, described electrical equipment side communication module 402 also for: receive the described control signal from described server; And also comprise: abnormal prompt module 406, for sending abnormity prompt according to described control signal, the mode of described abnormity prompt comprises: sound, light, word and/or image.
Household electrical appliance 400 according to an embodiment of the invention, when abnormal, carry out abnormity prompt, the mode of abnormity prompt includes but not limited to: sound, light, word and/or image, such as, can be the prompt tone that sends of hummer or pilot lamp luminous warning, or in conjunction with "abnormal" printed words display reminding user, so, can keep in repair household electrical appliance by reminding user timely and effectively, promote user's experience; On the other hand, also can provide product repairing information more accurately for user, and then improve user to the satisfaction of maintenance service.
According to one embodiment of present invention, in technique scheme, preferably, described electrical equipment side communication module 402 also for: be sent to described command process module according to default communications protocol by after the conversion of described operational order, and be sent to described server according to described default communications protocol by after described result data conversion, wherein, described electrical equipment side communication module 402 comprises with the communication modes of described server: wired or wireless.
Household electrical appliance 400 according to an embodiment of the invention, transmit after operational order or result data conversion again according to default communications protocol, effectively can avoid signal and the data distortion of direct base band transmission, and then ensure validity and the accuracy of command signal and result data, and electrical equipment side communication module 402 includes but not limited to the communication modes of server: wired or wireless.
Fig. 5 shows the structural representation of environmental sensor according to an embodiment of the invention.
As shown in Figure 5, environmental sensor 500 according to an embodiment of the invention, comprising: environmental sensor side communication module 502, receives the operational order from server, and described operational order is sent to sensor processing module 504; Whether described sensor processing module 504, generates result data according to described operational order, and described result data is sent to described server, diagnose described household electrical appliance abnormal to make described server according to described result data.
Environmental sensor 500 according to an embodiment of the invention, perform this operational order according to the operational order from server and generate result data, and result data is sent to server, to realize and the effective communication of server, and then for rapidly and realize exactly providing favourable guarantee to the abnormity diagnosis of household electrical appliance.
According to one embodiment of present invention, preferably, described result data includes but not limited to the environmental data such as temperature, humidity, illumination, smog, coal gas, user action perception, distance between user and household electrical appliance.
According to one embodiment of present invention, in technique scheme, preferably, described environmental sensor side communication module 502 also for: be sent to described sensor processing module 504 according to default communications protocol by after the conversion of described operational order, and be sent to described server according to described default communications protocol by after described result data conversion, wherein, described environmental sensor side communication module 502 comprises with the communication modes of described server: wired or wireless.
Environmental sensor 500 according to an embodiment of the invention, transmit after operational order or result data conversion again according to default communications protocol, effectively can avoid signal and the data distortion of direct base band transmission, and then ensure validity and the accuracy of command signal and result data, and environmental sensor side communication module 502 includes but not limited to the communication modes of server: wired or wireless.
Fig. 6 shows the structural representation of abnormity diagnostic system according to an embodiment of the invention.
As shown in Figure 6, abnormity diagnostic system 600 according to an embodiment of the invention, comprise: the server 200 as above according to any one of technical scheme, the household electrical appliance 400 according to any one of technical scheme, and the environmental sensor 500 as above according to any one of technical scheme.
Abnormity diagnostic system 600 according to an embodiment of the invention, by the server 200 as above according to any one of technical scheme, the interaction of the household electrical appliance 400 as above according to any one of technical scheme and the environmental sensor as above according to any one of technical scheme 500, the exception of household electrical appliance can be diagnosed more rapidly and exactly, and then provide home appliance repair information more accurately for user, improve user to the satisfaction of maintenance service, and the online updating of diagnosis algorithm can be realized, improve service quality further while minimizing maintenance cost expenditure, promote Consumer's Experience.
Abnormality diagnostic method according to an embodiment of the invention, for diagnosing lampblack absorber abnormal, specifically comprises:
(1) different according to user demands selects different patterns, quick diagnosis or comprehensive diagnostic pattern, reception result data after starting cigarette machine with particular job time, intensity;
(2) according to the result data display received: when the forward and backward environmental sensor that works is without temperature variation, working time and working strength repetition step (1) is changed;
(3) when temperature is unchanged, be judged as that household electrical appliance are abnormal, export diagnostic result, perform step (5);
(4) when temperature changes, be judged as that household electrical appliance are without exception, perform step (5);
(5) open the illumination of lampblack absorber, receive the environmental data that work is forward and backward;
(6) when environmental data changes without brightness, be judged to be electrical equipment abnormal ending, export diagnostic result, perform step (8).
(7) when environmental data has brightness to change, export diagnostic result, perform step (8).
(8) diagnostic mode is terminated.
More than be described with reference to the accompanying drawings technical scheme of the present invention, the exception of household electrical appliance can be diagnosed more rapidly and exactly on the one hand, and then provide home appliance repair information more accurately for user, improve user to the satisfaction of maintenance service, the online updating of diagnosis algorithm can be realized on the other hand, improve service quality further while minimizing maintenance cost expenditure, promote Consumer's Experience.
In the present invention, term " first ", " second " object only for describing, and instruction or hint relative importance can not be interpreted as.For the ordinary skill in the art, above-mentioned term concrete meaning in the present invention can be understood as the case may be.
In the description of this instructions, specific features, structure, material or feature that the description of term " embodiment ", " specific embodiment " etc. means to describe in conjunction with this embodiment or example are contained at least one embodiment of the present invention or example.In this manual, identical embodiment or example are not necessarily referred to the schematic representation of above-mentioned term.And the specific features of description, structure, material or feature can combine in an appropriate manner in any one or more embodiment or example.
The foregoing is only the preferred embodiments of the present invention, be not limited to the present invention, for a person skilled in the art, the present invention can have various modifications and variations.Within the spirit and principles in the present invention all, any amendment done, equivalent replacement, improvement etc., all should be included within protection scope of the present invention.

Claims (15)

1. an abnormality diagnostic method, for server, is characterized in that, comprising:
The first operational order is sent to household electrical appliance, perform described first operational order to make described household electrical appliance and generate the first result data, and send the second operational order to environmental sensor, perform described second operational order to make described environmental sensor and generate the second result data;
Receive from described first result data of described household electrical appliance and described second result data of described environmental sensor;
Diagnose described household electrical appliance whether abnormal according to described first result data, described second result data and default diagnosis algorithm.
2. abnormality diagnostic method according to claim 1, it is characterized in that, when diagnosing out described household electrical appliance abnormal, output abnormality diagnostic result, and transmit control signal to described first hand electrical appliance and/or designated terminal, to control described first hand electrical appliance and/or described designated terminal sends abnormity prompt; When diagnosing out described household electrical appliance normal, resend described first operational order and described second operational order according to default sense cycle and/or the detection instruction that receives, wherein said default sense cycle comprises: described server operation cycle and/or default timing cycle.
3. abnormality diagnostic method according to claim 1 and 2, is characterized in that, also comprises:
Described household electrical appliance and described environmental sensor is sent to respectively by after described first operational order and described second operational order conversion according to default communications protocol;
According to described default communications protocol, described first result data and described second result data are changed, and diagnose described household electrical appliance whether abnormal according to described second result after described first result data after conversion, conversion and described default diagnosis algorithm.
4. a server, is characterized in that, comprising:
Diagnostic module, for sending the first operational order to household electrical appliance, perform described first operational order to make described household electrical appliance and generate the first result data, and send the second operational order to environmental sensor, perform described second operational order to make described environmental sensor and generate the second result data, and receive from described first result data of described household electrical appliance and described second result data of described environmental sensor, and diagnose described household electrical appliance whether abnormal according to described first result data, described second result data and default diagnosis algorithm.
5. server according to claim 4, it is characterized in that, described diagnostic module also for: when diagnosing out described household electrical appliance abnormal, control output abnormality diagnostic result, and transmit control signal to described first hand electrical appliance and/or designated terminal, to control described first hand electrical appliance and/or described designated terminal sends abnormity prompt; When diagnosing out described household electrical appliance normal, resend described first operational order and described second operational order according to default sense cycle and/or the detection instruction that receives, wherein said default sense cycle comprises: described server operation cycle and/or default timing cycle.
6. the server according to claim 4 or 5, it is characterized in that, also comprise: server side communication module, described household electrical appliance and described environmental sensor is sent to respectively by after described first operational order and described second operational order conversion for default communications protocol, and according to described default communications protocol, described first result data and described second result data are changed, and according to described first result data after conversion, whether described second result after conversion and described default diagnosis algorithm diagnose described household electrical appliance abnormal, and the communication modes of described server side communication module and described household electrical appliance and described environmental sensor comprises: wired or wireless.
7. an abnormality diagnostic method, for household electrical appliance or environmental sensor, is characterized in that, comprising:
Receive the operational order from server;
Generate result data according to described operational order, and described result data is sent to described server, diagnose described household electrical appliance whether abnormal to make described server according to described result data.
8. abnormality diagnostic method according to claim 7, is characterized in that, also comprises:
Receive the control signal from described server, and send abnormity prompt according to described control signal, the mode of described abnormity prompt comprises: sound, light, word and/or image.
9. the abnormality diagnostic method according to claim 7 or 8, is characterized in that, also comprises:
According to default communications protocol, described operational order is changed, and generate described result data according to the described operational order after conversion;
Described server is sent to by after described result data conversion according to described default communications protocol.
10. household electrical appliance, is characterized in that, comprising:
Electrical equipment side communication module, receives the operational order from server, and described operational order is sent to command process module;
Whether described command process module, generates result data according to described operational order, and described result data is sent to described server, diagnose described household electrical appliance abnormal to make described server according to described result data.
11. household electrical appliance according to claim 10, is characterized in that, described electrical equipment side communication module also for: receive the described control signal from described server; And also comprise:
Abnormal prompt module, for sending abnormity prompt according to described control signal, the mode of described abnormity prompt comprises: sound, light, word and/or image.
12. household electrical appliance according to claim 10 or 11, it is characterized in that, described electrical equipment side communication module also for: be sent to described command process module according to default communications protocol by after the conversion of described operational order, and be sent to described server according to described default communications protocol by after described result data conversion, wherein, the communication modes of described electrical equipment side communication module and described server comprises: wired or wireless.
13. 1 kinds of environmental sensors, is characterized in that, comprising:
Environmental sensor side communication module, receives the operational order from server, and described operational order is sent to sensor processing module;
Whether described sensor processing module, generates result data according to described operational order, and described result data is sent to described server, diagnose described household electrical appliance abnormal to make described server according to described result data.
14. environmental sensors according to claim 13, it is characterized in that, described environmental sensor side communication module also for: be sent to described sensor processing module according to default communications protocol by after the conversion of described operational order, and be sent to described server according to described default communications protocol by after described result data conversion, wherein, the communication modes of described environmental sensor side communication module and described server comprises: wired or wireless.
15. 1 kinds of abnormity diagnostic systems, is characterized in that, comprising: the server according to any one of claim 4 to 6, the household electrical appliance according to any one of claim 10 to 12, and the environmental sensor as described in claim 13 or 14.
CN201410836729.2A 2014-12-26 2014-12-26 Abnormity diagnosis method, abnormity diagnosis system, server, household electrical appliance and environment sensor Pending CN104570867A (en)

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