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AU4348196A - Multimedia telemanaging system - Google Patents

Multimedia telemanaging system

Info

Publication number
AU4348196A
AU4348196A AU43481/96A AU4348196A AU4348196A AU 4348196 A AU4348196 A AU 4348196A AU 43481/96 A AU43481/96 A AU 43481/96A AU 4348196 A AU4348196 A AU 4348196A AU 4348196 A AU4348196 A AU 4348196A
Authority
AU
Australia
Prior art keywords
telemanaging
multimedia
telemanaging system
multimedia telemanaging
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Abandoned
Application number
AU43481/96A
Inventor
Miguel Solans Cortina
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Consultoria Y Direccion Sl
Alcatel Ibertel SA
Original Assignee
CONSULTORIA Y DIRECCION S L
Alcatel Ibertel SA
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by CONSULTORIA Y DIRECCION S L, Alcatel Ibertel SA filed Critical CONSULTORIA Y DIRECCION S L
Publication of AU4348196A publication Critical patent/AU4348196A/en
Abandoned legal-status Critical Current

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/51—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing

Landscapes

  • Business, Economics & Management (AREA)
  • Marketing (AREA)
  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Telephonic Communication Services (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)
  • Data Exchanges In Wide-Area Networks (AREA)
AU43481/96A 1995-07-31 1995-12-28 Multimedia telemanaging system Abandoned AU4348196A (en)

Applications Claiming Priority (3)

Application Number Priority Date Filing Date Title
ES9501547 1995-07-31
ES9501547A ES2112764B1 (en) 1995-07-31 1995-07-31 MULTIMEDIA TELEGESTION SYSTEM.
PCT/ES1995/000157 WO1997005733A1 (en) 1995-07-31 1995-12-28 Multimedia telemanaging system

Publications (1)

Publication Number Publication Date
AU4348196A true AU4348196A (en) 1997-02-26

Family

ID=8291231

Family Applications (1)

Application Number Title Priority Date Filing Date
AU43481/96A Abandoned AU4348196A (en) 1995-07-31 1995-12-28 Multimedia telemanaging system

Country Status (3)

Country Link
AU (1) AU4348196A (en)
ES (1) ES2112764B1 (en)
WO (1) WO1997005733A1 (en)

Families Citing this family (21)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CA2296488C (en) * 1997-07-15 2007-05-01 British Telecommunications Public Limited Company Multimedia call handling
US6223165B1 (en) 1999-03-22 2001-04-24 Keen.Com, Incorporated Method and apparatus to connect consumer to expert
WO2000070499A1 (en) * 1999-05-14 2000-11-23 Monica Socias Gili Multiple telecommunications machine for common, public and/or private use
ES2172378B1 (en) * 1999-05-14 2003-12-16 Gili Monica Socias MULTIPLE TELECOMMUNICATIONS MACHINE FOR COMMON, PUBLIC AND / OR PRIVATE USE
US20020010608A1 (en) 1999-10-08 2002-01-24 Scott Faber System for provding services in real-time overthe internet
US7647259B2 (en) 2000-06-16 2010-01-12 De Fabrega Ingrid Perscky E-commerce development intranet portal
WO2002054314A1 (en) * 2001-01-03 2002-07-11 Fabrega, Marietta E-commerce development intranet portal
US20020133402A1 (en) 2001-03-13 2002-09-19 Scott Faber Apparatus and method for recruiting, communicating with, and paying participants of interactive advertising
US6704403B2 (en) 2001-09-05 2004-03-09 Ingenio, Inc. Apparatus and method for ensuring a real-time connection between users and selected service provider using voice mail
US7428497B2 (en) 2003-10-06 2008-09-23 Utbk, Inc. Methods and apparatuses for pay-per-call advertising in mobile/wireless applications
US7424442B2 (en) 2004-05-04 2008-09-09 Utbk, Inc. Method and apparatus to allocate and recycle telephone numbers in a call-tracking system
US9984377B2 (en) 2003-10-06 2018-05-29 Yellowpages.Com Llc System and method for providing advertisement
US7366683B2 (en) 2003-10-06 2008-04-29 Utbk, Inc. Methods and apparatuses for offline selection of pay-per-call advertisers
US8538768B2 (en) 2005-02-16 2013-09-17 Ingenio Llc Methods and apparatuses for delivery of advice to mobile/wireless devices
US9202219B2 (en) 2005-02-16 2015-12-01 Yellowpages.Com Llc System and method to merge pay-for-performance advertising models
US7979308B2 (en) 2005-03-03 2011-07-12 Utbk, Inc. Methods and apparatuses for sorting lists for presentation
US8599832B2 (en) 2005-09-28 2013-12-03 Ingenio Llc Methods and apparatuses to connect people for real time communications via voice over internet protocol (VOIP)
US9197479B2 (en) 2006-01-10 2015-11-24 Yellowpages.Com Llc Systems and methods to manage a queue of people requesting real time communication connections
US9317855B2 (en) 2006-10-24 2016-04-19 Yellowpages.Com Llc Systems and methods to provide voice connections via local telephone numbers
US8451825B2 (en) 2007-02-22 2013-05-28 Utbk, Llc Systems and methods to confirm initiation of a callback
US9277019B2 (en) 2007-06-18 2016-03-01 Yellowpages.Com Llc Systems and methods to provide communication references to connect people for real time communications

Family Cites Families (7)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
EP0109189A1 (en) * 1982-10-14 1984-05-23 ByVideo, Inc. Video display system for marketing items
US4845636A (en) * 1986-10-17 1989-07-04 Walker Mark E Remote transaction system
FR2678458B1 (en) * 1991-06-25 1997-04-30 Alcatel Business Systems MULTIMEDIA INTERCOMMUNICATION DEVICE.
FR2701342B1 (en) * 1993-02-08 1995-06-30 Baratay Claude Audiovisual communication station for public use.
US5479487A (en) * 1993-02-11 1995-12-26 Intervoice Limited Partnership Calling center employing unified control system
US6323894B1 (en) * 1993-03-12 2001-11-27 Telebuyer, Llc Commercial product routing system with video vending capability
US5621789A (en) * 1993-09-01 1997-04-15 Teknekron Infoswitch Corporation Method and system for integrating a plurality of call center agent performance enhancement modules

Also Published As

Publication number Publication date
ES2112764B1 (en) 1999-01-01
WO1997005733A1 (en) 1997-02-13
ES2112764A1 (en) 1998-04-01

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