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AU2001271186A1 - A communication system and a method for optimising the arrangement of contacts - Google Patents

A communication system and a method for optimising the arrangement of contacts

Info

Publication number
AU2001271186A1
AU2001271186A1 AU2001271186A AU7118601A AU2001271186A1 AU 2001271186 A1 AU2001271186 A1 AU 2001271186A1 AU 2001271186 A AU2001271186 A AU 2001271186A AU 7118601 A AU7118601 A AU 7118601A AU 2001271186 A1 AU2001271186 A1 AU 2001271186A1
Authority
AU
Australia
Prior art keywords
optimising
contacts
arrangement
communication system
communication
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Abandoned
Application number
AU2001271186A
Inventor
Gustav Mango
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Individual
Original Assignee
Individual
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Individual filed Critical Individual
Publication of AU2001271186A1 publication Critical patent/AU2001271186A1/en
Abandoned legal-status Critical Current

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2203/00—Aspects of automatic or semi-automatic exchanges
    • H04M2203/20—Aspects of automatic or semi-automatic exchanges related to features of supplementary services
    • H04M2203/2072—Schedules, e.g. personal calendars
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42025—Calling or Called party identification service
    • H04M3/42034—Calling party identification service
    • H04M3/42059—Making use of the calling party identifier
    • H04M3/42068—Making use of the calling party identifier where the identifier is used to access a profile
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/51—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing
    • H04M3/523—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing with call distribution or queueing
    • H04M3/5231—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing with call distribution or queueing with call back arrangements

Landscapes

  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Communication Control (AREA)
  • Telephonic Communication Services (AREA)
AU2001271186A 2000-07-10 2001-07-09 A communication system and a method for optimising the arrangement of contacts Abandoned AU2001271186A1 (en)

Applications Claiming Priority (3)

Application Number Priority Date Filing Date Title
SE0002648 2000-07-10
SE0002648A SE517265C2 (en) 2000-07-10 2000-07-10 A communication system and a procedure for optimizing the planning of contacts
PCT/SE2001/001593 WO2002005535A1 (en) 2000-07-10 2001-07-09 A communication system and a method for optimising the arrangement of contacts

Publications (1)

Publication Number Publication Date
AU2001271186A1 true AU2001271186A1 (en) 2002-01-21

Family

ID=20280481

Family Applications (1)

Application Number Title Priority Date Filing Date
AU2001271186A Abandoned AU2001271186A1 (en) 2000-07-10 2001-07-09 A communication system and a method for optimising the arrangement of contacts

Country Status (3)

Country Link
AU (1) AU2001271186A1 (en)
SE (1) SE517265C2 (en)
WO (1) WO2002005535A1 (en)

Families Citing this family (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
KR102217220B1 (en) * 2015-02-02 2021-02-18 삼성전자주식회사 Device for Performing Call Reservation and Method Thereof

Family Cites Families (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US4969185A (en) * 1989-12-29 1990-11-06 At&T Bell Laboratories Automated booking of telecommunications calls
SE500820C2 (en) * 1992-02-17 1994-09-12 Ericsson Telefon Ab L M Ways to arrange communication between at least two users in the form of a meeting
US5848132A (en) * 1996-03-14 1998-12-08 British Telecommunications Public Limited Company Telecommunications network having resident ability to pre-book scheduled call back services
US5909487A (en) * 1997-01-15 1999-06-01 Ericsson, Inc. Automatic call generator within a telecommunications system
US5982863A (en) * 1997-08-27 1999-11-09 Phytel, Inc. Communications system for a service provider

Also Published As

Publication number Publication date
SE517265C2 (en) 2002-05-14
WO2002005535A1 (en) 2002-01-17
SE0002648D0 (en) 2000-07-10
SE0002648L (en) 2002-01-11

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