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Chen et al., 2012 - Google Patents

NeSD: Towards a new e-services development framework

Chen et al., 2012

Document ID
3587298734981550482
Author
Chen J
Yuan L
Mingins C
Publication year

External Links

Snippet

E-services have been developed and being studied with the development and progress of ICT, especially the Internet and web technologies in the last decade. Yet there is still a need for effective models and methodologies for e-services development and improvement with a …
Continue reading at aisel.aisnet.org (other versions)

Classifications

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    • G06Q10/00Administration; Management
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    • G06Q10/00Administration; Management
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    • G06Q30/00Commerce, e.g. shopping or e-commerce
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    • G06Q30/00Commerce, e.g. shopping or e-commerce
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    • G06Q30/00Commerce, e.g. shopping or e-commerce
    • G06Q30/02Marketing, e.g. market research and analysis, surveying, promotions, advertising, buyer profiling, customer management or rewards; Price estimation or determination
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    • G06Q50/00Systems or methods specially adapted for a specific business sector, e.g. utilities or tourism
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    • G06Q50/00Systems or methods specially adapted for a specific business sector, e.g. utilities or tourism
    • G06Q50/01Social networking
    • GPHYSICS
    • G06COMPUTING; CALCULATING; COUNTING
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