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Diao et al., 2015 - Google Patents

Service-delivery modeling and optimization

Diao et al., 2015

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Document ID
2004600403597964640
Author
Diao Y
Heching A
Northcutt D
Wallace R
Publication year
Publication venue
Interfaces

External Links

Snippet

Service-delivery modeling and optimization is a complex problem involving multiple service levels, skill sets, request classes, and service times. In this paper, we describe a comprehensive and scalable end-to-end analytical methodology that we developed and …
Continue reading at www.researchgate.net (PDF) (other versions)

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