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Calderon Molina et al., 2016 - Google Patents

Implementing the balanced scorecard: its effect on the job environment

Calderon Molina et al., 2016

Document ID
18427991752321195564
Author
Calderon Molina M
Palacios Florencio B
Hurtado Gonzalez J
Galan Gonzalez J
Publication year
Publication venue
Total Quality Management & Business Excellence

External Links

Snippet

The aim of this study is to determine whether implementing the balanced scorecard (BSC) improves organisational performance. Data were collected from employees of a retail-sector firm, using questionnaires sent to them in 2009 and 2010. A total of 406 and 494 …
Continue reading at www.tandfonline.com (other versions)

Classifications

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    • G06Q10/00—Administration; Management
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    • G06Q10/06393—Score-carding, benchmarking or key performance indicator [KPI] analysis
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    • G06Q10/00—Administration; Management
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    • G06Q10/06398—Performance of employee with respect to a job function
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    • G06Q10/00—Administration; Management
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    • G06Q10/00—Administration; Management
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    • G06Q10/00—Administration; Management
    • G06Q10/06—Resources, workflows, human or project management, e.g. organising, planning, scheduling or allocating time, human or machine resources; Enterprise planning; Organisational models
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    • G06Q30/00—Commerce, e.g. shopping or e-commerce
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    • G06Q10/00—Administration; Management
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    • G06Q30/00—Commerce, e.g. shopping or e-commerce
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    • G06Q40/00—Finance; Insurance; Tax strategies; Processing of corporate or income taxes
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