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Simmons, 2001 - Google Patents

Field service management: a classification scheme and study of server flexibility

Simmons, 2001

Document ID
17647716854768410236
Author
Simmons D
Publication year

External Links

Snippet

In a very broad sense field service can be defined as “service provided to people and/or their possessions, located at a customer's site”. This definition is broad enough to include such diverse activities as: fire, police and ambulance operations; pick-up and delivery …
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Classifications

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