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Haksever et al., 2013 - Google Patents

Service management: An integrated approach to supply chain management and operations

Haksever et al., 2013

Document ID
16960158953953293856
Author
Haksever C
Render B
Publication year

External Links

Snippet

Tie customer-driven strategies to service operations and process management, and sharpen your focus on creating customer value throughout your entire service organization! This comprehensive, multidisciplinary reference thoroughly covers today's most effective theories …
Continue reading at books.google.com (other versions)

Classifications

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