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Malik et al., 2023 - Google Patents

Exploring the impact of fairness of social bots on user experience

Malik et al., 2023

Document ID
16565224777565059586
Author
Malik N
Kar A
Tripathi S
Gupta S
Publication year
Publication venue
Technological Forecasting and Social Change

External Links

Snippet

There exists literary evidence that there is an established relationship between humanizing bots and customer perceptions of fairness and consequential user experience. This study seeks to evaluate factors that impact the perception surrounding the fairness of social bots …
Continue reading at www.sciencedirect.com (other versions)

Classifications

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    • G06Q10/00—Administration; Management
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