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Yang et al., 2022 - Google Patents

Deciding online and offline sales strategies when service industry customers express fairness concerns

Yang et al., 2022

View PDF
Document ID
13683492762922592580
Author
Yang L
Zheng Y
Wu C
Dong S
Shao X
Liu W
Publication year
Publication venue
Enterprise Information Systems

External Links

Snippet

In recent years the range of channels for customers to acquire products has generally expanded. The Smart-X system plays an essential role in pricing strategies, as fairness concerns could impact the price significantly. When customers in the BM store have …
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