Wernz et al., 2014 - Google Patents
Service convergence and service integration in medical tourismWernz et al., 2014
View PDF- Document ID
- 9019942845051043792
- Author
- Wernz C
- Thakur Wernz P
- Phusavat K
- Publication year
- Publication venue
- Industrial Management & Data Systems
External Links
Snippet
Purpose–The purpose of this paper is to introduce and discuss the concepts of service convergence and service integration, illustrate them in the context of the medical tourism industry, and link them to factors that contributed to the success of a medical tourism firm …
- 238000000034 method 0 abstract description 26
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