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Islam et al., 2012 - Google Patents

Business process improvement of credit card department: case study of a multinational bank

Islam et al., 2012

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Document ID
8505311017087009399
Author
Islam S
Daud Ahmed M
Publication year
Publication venue
Business Process Management Journal

External Links

Snippet

Purpose–This paper aims to study the shortcomings of the business process of credit card department of a multinational bank and to improve the existing business process efficiency and effectiveness through redesigning the process that eliminates bottlenecks and improves …
Continue reading at www.researchgate.net (PDF) (other versions)

Classifications

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