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Anggradewi et al., 2019 - Google Patents

Improving Quality in Service Management through Critical Key Performance Indicators in Maintenance Process: A Systematic Literature Review.

Anggradewi et al., 2019

Document ID
7243466600820532192
Author
Anggradewi P
Sardjananto S
Ekawati A
et al.
Publication year
Publication venue
Quality-Access to Success

External Links

Snippet

Good quality of maintenance process will improve the quality of service management. Key performance indicator (KPI) in the maintenance processes are defined and applied as maintenance process' measurement. The purpose of this research is to define the critical KPI …
Continue reading at search.ebscohost.com (other versions)

Classifications

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