Nasır, 2015 - Google Patents
Customer relationship management strategies in the digital eraNasır, 2015
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- 650962465604988267
- Author
- Nasır S
- Publication year
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In today's global economy there is high competition and customers have more and better choices than ever before; therefore, it is difficult to retain customers and create customer loyalty. Businesses will be successful only if they adopt a management approach that puts …
- 238000000034 method 0 abstract description 35
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