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Idea generation in exploitative and explorative business process redesign techniques
Business process redesign has received considerable attention in research and practice. An important task contributing to redesign is idea...
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Design Principles for Bots Supporting Case-Based Reasoning
Robotic process automation (RPA) initiatives bring process improvements by substituting human actors with algorithms also referred to as “software... -
Explaining process dynamics: a Process Mining Context Taxonomy for sense-making
Process mining research focuses on analyzing, visualizing, and predicting business process performance. However, the interpretation of process mining...
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Structuring Empirical Research on Process Mining at the Individual Level Using the Theory of Effective Use
A growing number of empirical papers on the topic of process mining has been published in years. After a first wave of contributions on application... -
A Conceptual Framework for Resource Analysis in Process Mining
Resource analysis is an emerging branch in process mining that aims to understand behavioral and structural aspects of resources in business... -
Teaching Enterprise Resource Planning Systems and Business Process Management in Tandem Using the Enterprise Online Guide
Enterprise Resource Planning systems are arguably the most important information systems in almost any larger organization. This makes them an... -
Conceptualizing Change Activities in Process Mining
In an increasingly dynamic world, business processes must be able to respond to frequently occurring and random changes during their execution.... -
Spotting the Weasel at Work: Mining Inappropriate Behavior Patterns in Event Logs
Diverging interests in the workplace may lead to undesirable employee behavior such as taking undue credit, underperforming, shirking... -
The Four Challenges of Making Business Process Management a Reality
Our collective understanding of Business Process Management has substantially matured since Michael Hammer, James Champy and Thomas Davenport... -
Variants of Variants: Context-Based Variant Analysis for Process Mining
An essential aspect of analyzing processes with process mining is the notion of variants. Analysts can make better decisions and improve processes by... -
Leveraging Event Data for Measuring Process Complexity
Complexity is an important aspect of business processes. Numerous metrics have been introduced to measure process complexity, however, existing... -
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Business Process Management Cases Vol. 3 Implementation in Practice
Business Process Management (BPM) is at a pivotal moment as new opportunities and demands emerge. On the one side, Artificial Intelligence and...
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Advancing Business Process Science via the Co-evolution of Substantive and Methodological Knowledge
The International Conference on Business Process Management (BPM) is a conference series with some remarkable successes over the last 20 years. In... -
ChatGPT for Tailoring Software Documentation for Managers and Developers
In many agile software development projects, documentation is often missing, outdated, or written with only a technical perspective. Existing... -
Towards Timeline-Based Layout for Process Mining
Process mining techniques have been developed in order to help process analysts to obtain better insights into the performance of business processes.... -
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A study into the practice of reporting software engineering experiments
It has been argued that reporting software engineering experiments in a standardized way helps researchers find relevant information, understand how...
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Deviation from Standards and Performance in Knowledge-Intensive Processes: Evidence from the Process of Selling Customized IT Solutions
Standardization has been shown to be a reliable method of reducing unpredictability and consequently improving the performance of routine processes.... -
Large Language Models for Business Process Management: Opportunities and Challenges
Large language models are deep learning models with a large number of parameters. The models made noticeable progress on a large number of tasks, and...