Abstract
Co-creation is essential for urban planning. Online citizen participation is an established method to obtain feedback from citizens on a wide variety of plans. But tools and methods for digitized workshops are rare. The City of Hamburg and the HafenCity University develop a system, which integrates digital online and on-site participation. This paper reports on experiences and findings made during the development and testing of digital touch tables, peripherals and software. While touch tables proved to be powerful workshop tools for the visualization of maps, plans, urban data and 3D models, it also showed that the design of interfaces for the citizens’ input is a challenge. Of high importance and high potential is the development of AI-based functionalities to support user input and feedback evaluation.
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Notes
- 1.
Falco's defines co-production as two-way interactions between the public sector and citizens that “go beyond basic information exchange to ‘materialize’ in policy measures, joint service delivery or other interventions” (Falco 2018: 54) and thus uses the term quasi synonymously with the co-creation term used here.
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Pohler and Thoneick (2018): DIPAS Evaluation Report 1, Auswertung der Usability und User Experience Studie sowie der Pilotierung von DIPAS in der Entwicklungsphase 1. Unpublished results, HCU CityScienceLab 2018.
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Available on https://civitasdigitalis.fortiss.org/.
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Thoneick et al. (2019): DIPAS Evaluation Report #2, Auswertung der Usability und User Experience Studie sowie der Pilotierung von DIPAS in der Entwicklungsphase 2. Unpublished results, HCU City-ScienceLab 2019.
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Lieven, C., Lüders, B., Kulus, D., Thoneick, R. (2021). Enabling Digital Co-creation in Urban Planning and Development. In: Zimmermann, A., Howlett, R., Jain, L. (eds) Human Centred Intelligent Systems. Smart Innovation, Systems and Technologies, vol 189. Springer, Singapore. https://doi.org/10.1007/978-981-15-5784-2_34
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