Abstract
In the present paper we will seek to place the design of hypermedia-based user interfaces in the appropriate context of user-centred system design. In so doing we will outline what we believe to be the major methodological issues. As this will indicate, we view hypermedia design as essentially no different from any other kind interface design in terms of process and problem. Hence the methodological issues for hypermedia interfaces need to be seen as design problems rather than cognitive scientific ones. In this vein, we argue for a data-driven approach to design that seeks theoretical insight at the methodological and process level of design rather than the user level.
Preview
Unable to display preview. Download preview PDF.
Similar content being viewed by others
References
Chapanis, A. (1991) The Business Case for Human Factors in Informatics. In B. Shackel and S. Richardson (eds.) Human Factors for Informatics Usability. Cambridge: Cambridge University Press. 39–71.
Card, S. K., Moran, T. P. and Newell, A., (1983) The Psychology of Human-Computer Interaction. Hillsdale NJ: Lawrence Erlbaum Associates.
Darke, J. (1979) The Primary Generator and the Design Process. Design Studies, 1, 36–44.
Dillon, A. (1992) Reading from Paper versus Screens: a Critical Review of the Empirical Literature. Ergonomics, 35 (10), 1297–1326.
Dillon, A., Sweeney, M. and Maguire, M. (1993) Usability Engineering in the European IT Industry: Current Practices. In: J. Alty, S. Guest and D. Diaper (Eds.) People and Computers VIII. Cambridge: Cambridge University Press.
Dillon, A., Richardson J. and McKnight, C. (1991) Institution Alising Human Factors in the Design Process: the ADONIS Experience. In E. Lovesey (Ed.) Contemporary Ergonomics 1991. London: Taylor and Francis.
Eason, K. (1989) Information Technology and Organisational Change. London: Taylor and Francis.
Eason, K. D., Harker, S. D. P. and Poulson, D. F. (1986) Preliminary Investigations into the Use of Human Factors Data in the Design Process. HUSAT Memo N° 377, Loughborough University of Technology.
Foley, J. and van Dam, A. (1982) Fundamentals of Interactive Computer Graphics. Reading, MA: Addison-Wesley.
Gould, J. D., Alfaro, L., Finn, R., Haupt, B. and Minuto, A. (1987) Reading from CRT Displays can be as fast as Reading from Paper. Human Factors, 29 (5), 497–517.
Kieras, D. and Poison, P. (1985) An Approach to the Formal Analysis of User Complexity. Internationaljournal of Man-Machine Studies, 22, 365–394.
Landauer, T., Egan, D., Remde, J., Lesk, M., Lochbaum, C. and Ketchum, D. (1993) Enhancing the Usability of Text through Computer Delivery and Formative Evaluation: The SuperBook Project. In C. McKnight, A. Dillon and J. Richardson (Eds.) Hypertext: a Psychological Perspective. Chichester: Ellis Horwood.
Lawson, B. R. (1980) How Designers Think. London: Architectural Press.
Nielsen, J. (1992) Finding Usability Problems through Heuristic Evaluation. In Proceedings ofCHF92. New York: ACM, 373–380.
Norman, D. (1984) Design Rules based on Analyses of Human Error. Communications of the ACM, 26 (4), 254–258.
Shackel, B. (1991) Usability — Context, Framework, Definition, Design and Evaluation. In B. Shackel and S. Richardson (eds.) Human Factors for Informatics Usability. Cambridge: Cambridge University Press. 21–37.
Shneiderman, B. (1987) Designing the User Interface: Strategies for Effective Human-Computer Interaction. Reading, MA: Addison-Wesley.
Smith, S. L. and Mosier, J. N. (1986) Guidelines For Designing User-Interface Software. Report 7 MTR-10090, Esd-Tr-86-278, Mitre Corporation, Bedford, MA.
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 1995 ECSC-EC-EAEC, Brussels-Luxembourg
About this chapter
Cite this chapter
Dillon, A., McKnight, C. (1995). Never Mind The Theory, Feel The Data: Observations On The Methodological Problems Of User Interface Design. In: Schuler, W., Hannemann, J., Streitz, N. (eds) Designing User Interfaces for Hypermedia. Research Reports ESPRIT, vol 1. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-45743-2_12
Download citation
DOI: https://doi.org/10.1007/978-3-642-45743-2_12
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-540-58489-6
Online ISBN: 978-3-642-45743-2
eBook Packages: Springer Book Archive