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Co-creation

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Springer Handbook of Internet of Things

Part of the book series: Springer Handbooks ((SHB))

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Abstract

The production of Internet of Things (IoT) applications will grow even more extensively, as the IoT has far from reached its full potential. Engaging end users, in IoT development processes, can potentially contribute to building more ethical, responsible, and inclusive IoT applications. IoT ecosystems are however complex, not only due to IoT as technology but also due to the broad landscape of actors. Involving actors from, that is, government, academia, industry and business, and society, by means of co-creation can yield insight in different needs. This chapter provides a comprehensive overview on co-creation, as a collaborative design approach in IoT ecosystems. Not only co-creative benefits and enablers but also possible risks and barriers are discussed. There is elaboration on how co-creation can be applied in large-scale IoT projects. Co-creative dimensions, placeholders, processes, and tools and techniques are described. There is reflected on a tailor-made co-creative workshop method that enables multidisciplinary co-creation of IoT concepts. Scalability of iterative co-creative cycles is investigated to stimulate local development of IoT applications, while simultaneously enabling the exchange of insights on a higher level. Due to the complex nature of IoT ecosystems and their innovation processes, inevitably challenges occur. The chapter ends with a selection of challenges identified.

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Acknowledgments

This chapter describes work undertaken in the context of the U4IoT project – User Engagement for Large-Scale Pilots in the Internet of Things (http://www.u4iot.eu). The research leading to these results has received funding from the European Commission’s H2020-ICT-2016-2017 Programme under grant agreement n° 732078.

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  1. Human-Centered Research and Design, Stembert Design, The Hague, The Netherlands

    Nathalie Stembert

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  2. Mandat International, Geneva, Switzerland

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  3. Genève, Geneve, Switzerland

    Adrian Quesada Rodriguez

  4. Campus of Espinardo, Espinardo, Murcia, Spain

    Sara Nieves Matheu Garcia

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Stembert, N. (2024). Co-creation. In: Ziegler, S., Radócz, R., Quesada Rodriguez, A., Matheu Garcia, S.N. (eds) Springer Handbook of Internet of Things. Springer Handbooks. Springer, Cham. https://doi.org/10.1007/978-3-031-39650-2_35

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