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Conceptual Model of User Experience for Personalization

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Information Systems (EMCIS 2022)

Part of the book series: Lecture Notes in Business Information Processing ((LNBIP,volume 464))

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Abstract

Designers of Information Technology (IT) devices and Information Systems (IS) are more and more concerned about providing better conditions of use: more efficient interactions, enjoyable interfaces, and personalization. These aspects are studied within the concept of User Experience (UX). UX is necessarily specific and should be dynamically adapted to a given user or group of users. Personalized user experience links with the user’s characteristics, user’s mood, and user’s expectations but also with the targeted object under a UX design process. In addition, in many cases, multiple devices are involved in user interactions. In the context of museum devices, visitors use tablets, interactive screens, geolocation sensors, headphones, etc. These devices are also supporting the IS dedicated to visiting applications. In general, the IS is not shared among users or very few of them. To provide personalized UX, we advocate building a shared IS supported over users’ devices and back-office servers. Thus, we can introduce a conceptual model to help UX personalization. Our model proposal is illustrated through Man-Museum Interactions literature.

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Authors and Affiliations

  1. CEDRIC, Conservatoire National des Arts et Métiers, Paris, France

    Elena Kornyshova & Eric Gressier-Soudan

Authors
  1. Elena Kornyshova
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  2. Eric Gressier-Soudan
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Corresponding author

Correspondence to Elena Kornyshova .

Editor information

Editors and Affiliations

  1. British University in Dubai, Dubai, United Arab Emirates

    Maria Papadaki

  2. University of Coimbra, Coimbra, Portugal

    Paulo Rupino da Cunha

  3. University of Nicosia, Nicosia, Cyprus

    Marinos Themistocleous

  4. University of Nicosia, Nicosia, Cyprus

    Klitos Christodoulou

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Kornyshova, E., Gressier-Soudan, E. (2023). Conceptual Model of User Experience for Personalization. In: Papadaki, M., Rupino da Cunha, P., Themistocleous, M., Christodoulou, K. (eds) Information Systems. EMCIS 2022. Lecture Notes in Business Information Processing, vol 464. Springer, Cham. https://doi.org/10.1007/978-3-031-30694-5_29

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  • DOI: https://doi.org/10.1007/978-3-031-30694-5_29

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-031-30693-8

  • Online ISBN: 978-3-031-30694-5

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