8000 Account recovery request · Issue #6532 · pypi/support · GitHub
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Account recovery request #6532

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Closed
3 tasks done
seitbnao opened this issue Jun 3, 2025 · 3 comments
Closed
3 tasks done

Account recovery request #6532

seitbnao opened this issue Jun 3, 2025 · 3 comments
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account-recovery Users needing assistance with account recovery

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@seitbnao
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seitbnao commented Jun 3, 2025

PyPI Username

seitbnao

Reason for request

Lost access to email address
Lost 2FA authentication app or security token

Recovery Codes

  • I never generated or have lost access to the recovery codes for my account

Code of Conduct

  • I agree to follow the PSF Code of Conduct

Acknowledgement

  • I understand that it may take a significant amount of time to process my account recovery request.
@seitbnao seitbnao added the account-recovery Users needing assistance with account recovery label Jun 3, 2025
@Thespi-Brain
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Hi @seitbnao,

Please contact support@pypi.org with an email address that you would like your account to be associated with and please reference this link (#6532). We will proceed from there. Thanks!

@Thespi-Brain Thespi-Brain moved this from Pending to Awaiting Response in Account Recovery Jun 4, 2025
@Thespi-Brain Thespi-Brain added status: awaiting response Needs more information before proceeding and removed status: awaiting response Needs more information before proceeding labels Jun 4, 2025
@Thespi-Brain Thespi-Brain moved this from Awaiting Response to Verification in Process in Account Recovery Jun 6, 2025
@Thespi-Brain
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Hi @seitbnao,

Thanks for sending over your preferred email. I have initiated an account recovery process and instructions are being sent to your preferred email address. Please follow the instructions in that email and reply to it, and we will go from there. Thanks!

@Thespi-Brain
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Hi @seitbnao,

Thanks for completing the verification process. The verification was successful! I have updated the primary email address on the account. Your 2FA has been reset and a password reset has been issued. You should be able to regain access to your account after completing the password reset. Let us know if you have any more issues. Thanks.

@github-project-automation github-project-automation bot moved this from Verification in Process to Complete in Account Recovery Jun 11, 2025
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account-recovery Users needing assistance with account recovery
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Account Recovery
Status: Complete
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@Thespi-Brain @seitbnao
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