10000 Account recovery request · Issue #6531 · pypi/support · GitHub
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Account recovery request #6531

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Open
3 tasks done
phoneix-s opened this issue Jun 3, 2025 · 2 comments
Open
3 tasks done

Account recovery request #6531

phoneix-s opened this issue Jun 3, 2025 · 2 comments
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account-recovery Users needing assistance with account recovery status: awaiting response Needs more information before proceeding

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@phoneix-s
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PyPI Username

aiedu

Reason for request

When I try to reset password , I got an email with title "[PyPI] Password reset requested for unverified email"

Recovery Codes

  • I never generated or have lost access to the recovery codes for my account

Code of Conduct

  • I agree to follow the PSF Code of Conduct

Acknowledgement

  • I understand that it may take a significant amount of time to process my account recovery request.
@phoneix-s phoneix-s added the account-recovery Users needing assistance with account recovery label Jun 3, 2025
@Thespi-Brain
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Hi @phoneix-s,

Please contact support@pypi.org to confirm the email address associated with your account and please reference this link (#6531). We will proceed from there. Thanks!

@Thespi-Brain Thespi-Brain moved this from Pending to Awaiting Response in Account Recovery Jun 4, 2025
@Thespi-Brain Thespi-Brain added the status: awaiting response Needs more information before proceeding label Jun 4, 2025
@phoneix-s
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Author

My email address is aiedu@pjlab.org.cn. Thanks

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Labels
account-recovery Users needing assistance with account recovery status: awaiting response Needs more information before proceeding
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Account Recovery
Status: Awaiting Response
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@Thespi-Brain @phoneix-s
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