8000 Account recovery request · Issue #6515 · pypi/support · GitHub
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Account recovery request #6515

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Open
3 tasks done
saeedmhz opened this issue Jun 2, 2025 · 4 comments
Open
3 tasks done

Account recovery request #6515

saeedmhz opened this issue Jun 2, 2025 · 4 comments
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account-recovery Users needing assistance with account recovery

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@saeedmhz
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saeedmhz commented Jun 2, 2025

PyPI Username

saeedmhz

Reason for request

Hi, I’ve lost my password and can’t access my account. Could you please help me regain access?
Thanks, Saeed

Recovery Codes

  • I never generated or have lost access to the recovery codes for my account

Code of Conduct

  • I agree to follow the PSF Code of Conduct

Acknowledgement

  • I understand that it may take a significant amount of time to process my account recovery request.
@saeedmhz saeedmhz added the account-recovery Users needing assistance with account recovery label Jun 2, 2025
@Thespi-Brain
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Hi @saeedmhz,

Please contact support@pypi.org to confirm the email address associated with your account and please reference this link (#6515). We will proceed from there. Thanks!

@Thespi-Brain Thespi-Brain moved this from Pending to Awaiting Response in Account Recovery Jun 3, 2025
@Thespi-Brain Thespi-Brain added the status: awaiting response Needs more information before proceeding label Jun 3, 2025
@saeedmhz
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saeedmhz commented Jun 6, 2025

Thanks @Thespi-Brain! I’ve just emailed support@pypi.org and referenced this issue (#6515). Looking forward to your help.

@Thespi-Brain Thespi-Brain removed the status: awaiting response Needs more information before proceeding label Jun 6, 2025
@Thespi-Brain Thespi-Brain moved this from Awaiting Response to Verification in Process in Account Recovery Jun 6, 2025
@Thespi-Brain
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Hi @saeedmhz,

Thanks for confirming your email address. I have initiated an account recovery process and an email is being sent to the primary email address associated with your account. Please follow the instructions in that email and reply to it, and we will go from there. Thanks!

@saeedmhz
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saeedmhz commented Jun 9, 2025

Hi @Thespi-Brain,
The branch has been created: source-code.

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account-recovery Users needing assistance with account recovery
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Account Recovery
Status: Verification in Process
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@Thespi-Brain @saeedmhz
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