8000 Account recovery request · Issue #6419 · pypi/support · GitHub
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Account recovery request #6419

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Closed
3 tasks done
victorapostol opened this issue May 22, 2025 · 2 comments
Closed
3 tasks done

Account recovery request #6419

victorapostol opened this issue May 22, 2025 · 2 comments
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account-recovery Users needing assistance with account recovery

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@victorapostol
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PyPI Username

paragrapharamus

Reason for request

Lost access to email address. I have access to 2FA and all recovery codes for my account

Recovery Codes

  • I never generated or have lost access to the recovery codes for my account

Code of Conduct

  • I agree to follow the PSF Code of Conduct

Acknowledgement

  • I understand that it may take a significant amount of time to process my account recovery request.
@victorapostol victorapostol added the account-recovery Users needing assistance with account recovery label May 22, 2025
@Thespi-Brain
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Hi @victorapostol,

Please contact support@pypi.org with an email address that you would like your account to be associated with and please reference this link (#6419). We will proceed from there. Thanks!

@Thespi-Brain Thespi-Brain moved this from Pending to Awaiting Response in Account Recovery May 29, 2025
@Thespi-Brain Thespi-Brain added status: awaiting response Needs more information before proceeding and removed status: awaiting response Needs more information before proceeding labels May 29, 2025
@Thespi-Brain
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Hi @victorapostol,

I have updated the primary email address on the account. Your 2FA has been reset and a password reset has been issued. You should be able to regain access to your account after completing the password reset. Let us know if you have any more issues. Thanks.

@github-project-automation github-project-automation bot moved this from Awaiting Response to Complete in Account Recovery Jun 3, 2025
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account-recovery Users needing assistance with account recovery
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Account Recovery
Status: Complete
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@Thespi-Brain @victorapostol
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