8000 Account recovery request · Issue #6448 · pypi/support · GitHub
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Account recovery request #6448

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Open
3 tasks done
CollierKing opened this issue May 25, 2025 · 2 comments
Open
3 tasks done

Account recovery request #6448

CollierKing opened this issue May 25, 2025 · 2 comments
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account-recovery Users needing assistance with account recovery

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@CollierKing
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PyPI Username

fusecloud

Reason for request

Hello,

I am the original creator of the PyPi fusecloud user.

Unfortunately that PyPi account was tied to a now deleted email which is not recoverable.

I would like for the fusecloud user's email address to be updated to the current active email address on the same domain.

Thank you in advance for your help.

Recovery Codes

  • I never generated or have lost access to the recovery codes for my account

Code of Conduct

  • I agree to follow the PSF Code of Conduct

Acknowledgement

  • I understand that it may take a significant amount of time to process my account recovery request.
@CollierKing CollierKing added the account-recovery Users needing assistance with account recovery label May 25, 2025
@Thespi-Brain
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Hi @CollierKing,

Please contact support@pypi.org with an email address that you would like your account to be associated with and please reference this link (#6448). We will proceed from there. Thanks!

@Thespi-Brain Thespi-Brain moved this from Pending to Awaiting Response in Account Recovery May 30, 2025
@Thespi-Brain Thespi-Brain added status: awaiting response Needs more information before proceeding and removed status: awaiting response Needs more information before proceeding labels May 30, 2025
@Thespi-Brain Thespi-Brain moved this from Awaiting Response to Verification in Process in Account Recovery Jun 5, 2025
@Thespi-Brain
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Hi @CollierKing,

Thanks for sending over your preferred email. I have initiated an account recovery process and instructions are being sent to your preferred email address. Please follow the instructions in that email and reply to it, and we will go from there. Thanks!

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account-recovery Users needing assistance with account recovery
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Account Recovery
Status: Verification in Process
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@Thespi-Brain @CollierKing
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