8000 Account recovery request · Issue #6319 · pypi/support · GitHub
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Account recovery request #6319

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Open
3 tasks done
plowsai opened this issue May 13, 2025 · 2 comments
Open
3 tasks done

Account recovery request #6319

plowsai opened this issue May 13, 2025 · 2 comments
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account-recovery Users needing assistance with account recovery

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@plowsai
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plowsai commented May 13, 2025

PyPI Username

plows

Reason for request

I have lost access to my 2fa and I am not sure which email address I have associated with my account. it might be associated with a email I don't use anymore.

Recovery Codes

  • I never generated or have lost access to the recovery codes for my account

Code of Conduct

  • I agree to follow the PSF Code of Conduct

Acknowledgement

  • I understand that it may take a significant amount of time to process my account recovery request.
@plowsai plowsai added the account-recovery Users needing assistance with account recovery label May 13, 2025
@Thespi-Brain
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Hi @plowsai,

Please contact support@pypi.org with an email address that you would like your account to be associated with and please reference this link (#6319). We will proceed from there. Thanks!

@Thespi-Brain Thespi-Brain moved this to Awaiting Response in Account Recovery May 18, 2025
@Thespi-Brain Thespi-Brain added the status: awaiting response Needs more information before proceeding label May 18, 2025
@plowsai
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plowsai commented May 26, 2025

I no longer have access to the email associated with the account. We put our domain up for sale. What can we do?

@Thespi-Brain Thespi-Brain removed the status: awaiting response Needs more information before proceeding label Jun 3, 2025
@Thespi-Brain Thespi-Brain moved this from Awaiting Response to Verification in Process in Account Recovery Jun 3, 2025
@Thespi-Brain Thespi-Brain moved this from Verification in Process to Awaiting Response in Account Recovery Jun 3, 2025
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account-recovery Users needing assistance with account recovery
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Account Recovery
Status: Awaiting Response
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@Thespi-Brain @plowsai
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