The Mailbox component enables your UVDesk Community helpdesk to automatically fetch incoming emails from multiple email sources, such as Gmail, Outlook, and custom email servers. It seamlessly converts these emails into structured support tickets, ensuring that each customer query is organized and easily trackable. This integration eliminates the need for manual email sorting, streamlining your support workflow by automatically categorizing, prioritizing, and routing tickets to the appropriate teams. The Mailbox component enhances operational efficiency by ensuring no email is overlooked and that every query is promptly addressed, providing a smoother experience for both your support team and customers.
Before installing, make sure that you have Composer installed.
To require mailbox-component into your helpdesk project, simply run the following composer command from your project root:
$ composer require uvdesk/mailbox-componentThe Mailbox component and libraries included within the bundle are released under the OSL-3.0 license