8000 update: instructions for sending HAR files to support by staceysalamon-aiven · Pull Request #904 · aiven/aiven-docs · GitHub
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update: instructions for sending HAR files to support #904

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Jun 12, 2025
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update: instructions for sending HAR files to support #904

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4 changes: 2 additions & 2 deletions docs/platform/howto/support.md
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Original file line number Diff line number Diff line change
Expand Up @@ -137,5 +137,5 @@ in a HAR (HTTP Archive) file.
- Tokens or passwords
- Sensitive URLs
- Sensitive cookies or headers
1. Send the sanitized file to the support team in your reply to their
email or in the ticket's comments.
1. Zip the sanitized file and add password protection to it.
1. Follow the support team's instructions to share the file and password with them.
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