8000 Installing as "NT Authority/SYSTEM" does not work on some langauges. · Issue #2758 · WinMerge/winmerge · GitHub
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Installing as "NT Authority/SYSTEM" does not work on some langauges. #2758

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marcinbryl opened this issue Apr 29, 2025 · 1 comment
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Installing as "NT Authority/SYSTEM" does not work on some langauges. #2758

marcinbryl opened this issue Apr 29, 2025 · 1 comment

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@marcinbryl
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marcinbryl commented Apr 29, 2025 •
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Hi, there is a problem with installation of application using "NT Authority/SYSTEM" system account.

English language (works correctly):

2025-04-28 11:29:46.847   Dest filename: C:\Users\Public\Desktop\WinMerge.lnk
2025-04-28 11:29:46.847   Creating the icon.
2025-04-28 11:29:46.847   Successfully created the icon.
2025-04-28 11:29:47.363   Registering 32-bit DLL/OCX: C:\Program Files\WinMerge\ShellExtensionU.dll
2025-04-28 11:29:47.363   Spawning 32-bit RegSvr32: "C:\Windows\system32\regsvr32.exe" /s "C:\Program Files\WinMerge\ShellExtensionU.dll"
2025-04-28 11:29:47.738   Registration successful.
2025-04-28 11:29:47.769   Installation process succeeded.

German language (fails):

2025-04-28 11:32:42.809   Dest filename: C:\Users\Public\Desktop\WinMerge.lnk
2025-04-28 11:32:42.809   Creating the icon.
2025-04-28 11:32:42.809   Successfully created the icon.
2025-04-28 11:32:42.934   Fatal exception during installation process (Exception):
                          Runtime Error (at 15:227):
                          
                          Could not retrieve the SID for user: nt-autorit„t\system.
2025-04-28 11:32:42.934   Exception message:
2025-04-28 11:32:42.934   Defaulting to OK for suppressed message box (OK):
                          Runtime Error (at 15:227):
                          
                          Could not retrieve the SID for user: nt-autorit„t\system.
2025-04-28 11:32:42.934   Defaulting to OK for suppressed message box (OK):
                          Das Setup konnte nicht abgeschlossen werden.
                          
                          Beheben Sie bitte das Problem, und starten Sie das Setup erneut.
2025-04-28 11:32:42.934   Rolling back changes.

French language (fails):

2025-04-28 11:32:06.895   Dest filename: C:\Users\Public\Desktop\WinMerge.lnk
2025-04-28 11:32:06.895   Creating the icon.
2025-04-28 11:32:06.895   Successfully created the icon.
2025-04-28 11:32:07.004   Fatal exception during installation process (Exception):
                          Runtime Error (at 15:227):
                          
                          Could not retrieve the SID for user: autorite nt\systŠme.
2025-04-28 11:32:07.004   Exception message:
2025-04-28 11:32:07.004   Defaulting to OK for suppressed message box (OK):
                          Runtime Error (at 15:227):
                          
                          Could not retrieve the SID for user: autorite nt\systŠme.
2025-04-28 11:32:07.004   Defaulting to OK for suppressed message box (OK):
                          L'installation n'est pas terminée.
                          
                          Veuillez corriger le problème et relancer l'installation.
2025-04-28 11:32:07.004   Rolling back changes.

It seems like some problem with encoding. For example problem does not occur on italian language os.
sdottaka added a commit that referenced this issue Apr 29, 2025
@sdottaka
Fix issue #2752: WinMerge 2.16.48 - Silent/Unattended Installation no…
55a8ddd 
…t working

Fix issue #2758: Installing as "NT Authority/SYSTEM" does not work on some langauges.

(cherry picked from commit 4e6c9da408868cd248634684e7d24e6119f3e898)
sdottaka added a commit that referenced this issue Apr 29, 2025
@sdottaka
Fix issue #2752: WinMerge 2.16.48 - Silent/Unattended Installation no…
af003b5 
…t working

Fix issue #2758: Installing as "NT Authority/SYSTEM" does not work on some langauges.

(cherry picked from commit 4e6c9da4
75BB
08868cd248634684e7d24e6119f3e898)
(cherry picked from commit 55a8ddd)
@sdottaka
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We have fixed this issue and released 2.16.48.2.
Thank you for reporting it.

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