A modern and responsive UI kit designed to streamline the development of travel and exploration-themed web applications.
Live project link - https://comfy-blini-ec956d.netlify.app/
Video & PPT - https://drive.google.com/drive/u/0/folders/1T1ZSA1APPb9ntKQEraasxrISNMR0ICfv
- 1️⃣ Find Your Best Destination Purpose: Inspire and guide travelers by suggesting top destinations based on their interests, location, season, and budget. How it works: AI recommends destinations using user preferences and trends. Uses natural language understanding to interpret vague input like "beach destinations in Europe".
- 2️⃣ Book Destinations Purpose: Help users seamlessly plan and book their trips. How it works: AI walks the user through selecting flights, accommodations, and itineraries. It integrates with travel booking systems, using conversational prompts to complete bookings.
- 3️⃣ Check Ticket Details Purpose: Allow users to easily retrieve and review their travel information. How it works: AI accesses the user’s ticket or booking records using an identifier (email, booking ID). Returns structured data like flight times, seat numbers, cancellation policy, etc.
- 4️⃣ Create a Case Purpose: Let users raise concerns or support issues effortlessly. How it works: AI collects necessary issue details through a conversation. Creates a support ticket or case in your CRM/helpdesk system for human review if needed.
- 5️⃣ Check Case Status Purpose: Provide real-time updates about ongoing support cases. How it works: AI retrieves case information using user-provided identifiers. Offers status (e.g., “In Progress”, “Awaiting Customer Response”), reducing need for follow-up calls.
- 6️⃣ Transfer to Human Agent Purpose: Ensure complex or emotional situations are handled empathetically by humans. How it works: AI identifies signals (confusion, urgency, frustration, or specific keywords) that require human attention. Seamlessly transfers the conversation, along with context/history, to a live agent—no repeated explanations.
- Customize the Pre-chat interface with LWC.
- Voice channel with AI agent, Human Agent.
- Multilingual Support - Expand to support multiple languages via AI translation and NLP models—crucial for global travelers.