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Emplifi named a leader in The Forrester Wave Social Suites. Access the report.

The best social media management platform for marketing, commerce, and care

Streamline and scale your social media operations with Emplifi’s AI-powered platform. Discover why your peers voted us as the best partner to create seamless digital customer experiences.

The most innovative companies use Emplifi:

  • Spotify-white
  • Cartier-white
  • Sony-white
  • Heineken-white
  • Toyota-color
  • Canon-white
SOCIAL AT SCALE

Connect every customer touchpoint to increase engagement, revenue, and loyalty

Customer behaviors continuously shift, and that puts pressure on any brand to keep up. Whether your team is small or widely distributed, our social media management platform scales to meet your business goals across social media marketing, commerce, and care. We offer modular yet integrated solutions to connect every digital touchpoint across geography, channel, and products so that as customers evolve, so can you.

social-marketing

For Social Marketing teams

20,000 brands use Emplifi to power social media management

social-commerce

For Social Commerce teams

Generate 4x the revenue in half the time

social-customer-care

For Social Customer Care teams

Meet your customers on their channel of choice

service-and-agent-case-management

For Service Management teams

Customizable consumer service

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Bath & Body Works boosts customer engagement with Emplifi

Bath and Body Works Logo
  • Mahmoud Zammer

  • Marketing Executive, Bath & Body Works

Emplifi for Industries

Brands worldwide choose Emplifi

Whether you're an agency supporting thousands of brands, a direct-to-consumer retailer, or one of the biggest consumer brands on the market, your social media management is in good hands with Emplifi.

Consumer Packaged Goods

Industries Consumer package Goods

Retail & eCommerce

retailandcommerce

Media & Entertainment

Industries - Media and entertaiment

Travel & Hospitality

Travel & Hospitality

Restaurants

Industries - restaurants

Increase revenue and impress customers at scale with a unified solution for social media management

Delta
Mcdonalds
Freshpet
Miele
landOlakes
Evenflo
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Benefit-cosmetics
Logo Toyota - black
Heineken

Insights from Emplifi

Explore our latest blogs and comprehensive guides designed to help you master customer experience strategies and drive growth.