Emlid Support
Product support
Purchasing
User tips and cases
Already have Reach and need product support?
Choose your device
Have a question before you buy?
Choosing Reach
- Check the guide that helps you choose between Reach RS3, Reach RS2+, and Reach RX.
- Fill out this form to describe your workflow, and we’ll recommend the best Reach for you. Get started
Docs and tutorials
Explore our guides, video materials and case studies for pre- to post-purchasing experience:Shipping and payment
To get the shipping timeframes or payment methods view our delivery and payment policy.Ask the Emlid community
Check out our forum —there are Support tips and a lot of information from our users, so your question may already have a solution.
Ask our team
Fill in the contact form, and we will reply within a working day (9:00-18:00 CET).
To help us resolve your issue faster, please attach to your message:
- Reach model
- Serial number
- For RS2 / RS2+ / RX / RS3:
- Scan QR code under the SIM card slot cover
- For RS+ and M2/M+:
- You will find it under the bar code
- Full system report
- Emlid Flow app settings → System report → Generate Full system report
Alternatively, you can text us here: