A multicollinearity and measurement error statistical blind spot: correcting for excessive false positives in regression and PLS
Multiple regression has a previously unrecognized "statistical blind spot" because when multicollnearity and measurement error are present, both path estimates and variance inflation factors are biased. This can result in overestimated t-statistics, and ...
Grounded theory methodology in information systems research
Grounded theory methodology (GTM), with its espoused goal of theory development of novel phenomena, has found broad application in Information Systems (IS) research. To investigate how GTM is applied in IS research and how the research contributions are ...
User compensation as a data breach recovery action: an investigation of the sony PlayStation network breach
Drawing on expectation confirmation research, we develop hypotheses regarding the effect of compensation on key customer outcomes following a major data breach and consequent service recovery effort. Data were collected in a longitudinal field study of ...
Operational IT failures, IT value destruction, and board-level IT governance changes
This paper presents an empirical study of changes that firms implement in their board-level IT governance (ITG) upon experiencing operational IT failures. Consistent with the separation of oversight from management decisions, board-level ITG is ...
Platform or wholesale? a strategic tool for online retailers to benefit from third-party information
Online retailing is dominated by a channel structure in which a retailer either buys products from competing manufacturers and resells to consumers (wholesale scheme) or lets manufacturers sell directly to consumers on its platform for a commission (...
On the role of fairness and social distance in designing effective social referral systems
Online referral systems help firms attract new customers and expand their customer base by leveraging the social relationships of existing customers. We integrate ultimatum game theory, which focuses on fairness, with motivation theories to investigate ...
Knowledge management system use and job performance: a multilevel contingency model
This paper seeks to develop a better understanding of job performance in the context of a knowledge management system (KMS) implementation. This work adopts the context theorizing approach that informs the conceptualization of KMS use and identification ...
Repeated interactions versus social ties: quantifying the economic value of trust, forgiveness, and reputation using a field experiment
The growing importance of online social networks provides fertile ground for researchers seeking to gain a deeper understanding of fundamental constructs of human behavior, such as trust and forgiveness, and their linkage to social ties. Through a field ...
Sequentiality of product review information provision: an information foraging perspective
The literature highlights the importance of product review information to a consumer, but limited knowledge exists on the provision of such information in a shopping website. This research uses information foraging theory (IFT) to determine how to ...
When do it security investments matter? accounting for the influence of institutional factors in the context of healthcare data breaches
In this study, we argue that institutional factors determine the extent to which hospitals are symbolic or substantive adopters of information technology (IT) specific organizational practices. We then propose that symbolic and substantive adoption will ...
Explaining post-implementation employee system use and job performance: impacts of the content and source of social network ties
This paper draws from communication research and negative asymmetry theory to examine how employee social network ties at work affect deep structure use and job performance in the context of an enterprise system (ES) implementation. Specifically, we ...
Unifying the role of IT in hyperturbulence and competitive advantage via a multilevel perspective of IS strategy
While information technology (IT) serves as a new source of sustainable competitive advantage for firms, it also induces hyperturbulent environments (or hyperturbulence) that erode that sustainable competitive advantage. In this paper, we posit that ...
Information technology outsourcing: asset transfer and the role of contract
Information technology outsourcing (ITO) is the predominant mode of acquiring information systems services, providing clear evidence that the economics of service delivery favor external service providers over in-house information systems departments. ...
Examining the mediating roles of cognitive load and performance outcomes in user satisfaction with a website: a field quasi-experiment
Navigation structure and user familiarity are critical for user satisfaction, yet the mediating mechanisms by which they affect satisfaction remain unclear, especially from a cognitive perspective. To extend understanding of the drivers of user ...
Ending the mending wall: herding, media coverage, and colocation in IT entrepreneurship
The advent of the Internet and the maturation of the information technology (IT) industry has significantly decreased transaction and coordination costs. However, there is still a strong preference for being geographically proximal, notably when ...