MIS Quarterly

The information systems field emerged as a new discipline of artificial science as a result of intellectual efforts to understand the nature and consequences of computer and communication technology in modern organizations. As the rapid development of ...

Information systems strategy is of central importance to IS practice and research. Our extensive review of the literature suggests that the concept of IS strategy is a term that is used readily; however, it is also a term that is not fully understood. ...

Whether and how firms can employ relative rankings in search engine results pages (SERPs) to differentiate their brands from competitors in cyberspace remains a critical, puzzling issue in e-commerce research. By synthesizing relevant literature from ...

Individual-level information systems adoption research has recently seen the introduction of expectation-disconfirmation theory (EDT) to explain how and why user reactions change over time. This prior research has produced valuable insights into the ...

This paper develops a long-term, multi-project model of factors affecting organizational benefits from enterprise systems (ES), then reports a preliminary test of the model. In the shorter-term half of the model, it is hypothesized that once a system ...

"Information" is poorly defined in the Information Systems research literature, and is almost always unspecified, a reflexive, all-purpose but indiscriminant solution to an unbounded variety of problems. We present a taxonomy of four views-token, syntax,...

The use of formative measurement in the field of Information Systems has increased, arguably due to statistical tools (e.g., PLS) that can test such models. However, in the literature, there exist two contradictory views on the potential deficiency of ...

Determining whom to trust and whom to distrust is a major decision in impersonal IT-enabled exchanges. Despite the potential role of both trust and distrust in impersonal exchanges, the information systems literature has primarily focused on trust, alas ...

Research provides increasing evidence that women and men differ in their decisions to trust. However, information systems research does not satisfactorily explain why these gender differences exist. One possible reason is that, surprisingly, theoretical ...