The DeLone and McLean Model of Information Systems Success: A Ten-Year Update
Ten years ago, we presented the DeLone and McLean Information Systems (IS) Success Model as a framework and model for measuring the complex-dependent variable in IS research. In this paper, we discuss many of the important IS success research ...
Collaboration Engineering with ThinkLets to Pursue Sustained Success with Group Support Systems
Field research and laboratory experiments suggest that, under certain circumstances, people using group support systems (GSS) can be significantly more productive than people who do not use them. Yet, despite their demonstrated potential, GSS have been ...
Toward an Understanding of Satisfaction with the Process and Outcomes of Teamwork
Collaborative technologies such as group support systems (GSS) are of ten developed to improve the effectiveness and efficiency of teams; however, the satisfaction users have with the processes and outcomes of the teamwork itself often determines the ...
Modeling and Simulation for Mission Operations Work System Design
Work system analysis and design is complex and nondeterministic. In this paper we describe Brahms, a multiagent modeling and simulation environment for designing complex interactions in human-machine systems. Brahms was originally conceived as a ...
Because Time Matters: Temporal Coordination in Global Virtual Project Teams
In this study, we explore the nature of team interaction and the role of temporal coordination in asynchronously communicating global virtual project teams (GVPT). Drawing on Time, Interaction, and Performance (TIP) theory, we consider how and why ...
Team Boundary Issues Across Multiple Global Firms
Numerous methodological issues arise when studying teams that span multiple boundaries. The main purpose of this paper is to raise awareness about the challenges of conducting field research on teams in global firms. Based on field research across ...
Generating and Browsing Multiple Taxonomies Over a Document Collection
We present a novel system and methodology for generating and then browsing multiple taxonomies over a document collection. Taxonomies are generated using a broad set of capabilities, including meta data, key word queries, and automated clustering ...
A Methodology for Analyzing Web-Based Qualitative Data
The volume of qualitative data (QD) available via the Internet is growing at an increasing pace and firms are anxious to extract and understand users' thought processes, wants and needs, attitudes, and purchase intentions contained therein. An ...
Relating Collaborative Technology Use to Teamwork Quality and Performance: An Empirical Analysis
Although team-based work systems are pervasive in the workplace, the use of collaborative systems designed to facilitate and support ongoing teamwork is a relatively recent development. An understanding of how teams embrace and use such collaborative ...