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Research on voters’ trust in i-voting has been exclusively related to building trust in the process of i-voting adoption, with no work addressing the question of trust repair. This article introduces a framework for trust repair in i-voting by ...

Increasingly, the public sector faces cybersecurity threats and is attacked by both criminals and hacktivists. Targets of such attacks are most often critical infrastructures. The repercussions of such attacks extend beyond technical systems, ...

Leveraging Artificial Intelligence to support human decision-makers requires harnessing the unique strengths of both entities, where human expertise often complements AI capabilities. However, human decision-makers must accurately discern when to trust ...

The use of physical robots in real-world laboratories for the study of human-robot interaction is not without limitations and logistical challenges. In response, a wide range of studies have begun using virtual representations of robots. However, very ...

Robotic systems designed to work alongside people are susceptible to technical and unexpected errors. Prior work has investigated a variety of strategies aimed at repairing people's trust in the robot after its erroneous operations. In this work, we ...

Trust is a fundamental aspect of teamwork in Human-Agent Teams (HATs). Trust violations are an inevitable aspect of the cycle of trust, so effective trust repair strategies are needed to ensure durable and successful team performance. This study ...

Robot co-workers, like human co-workers, make mistakes that undermine trust. Yet, trust is just as important in promoting human-robot collaboration as it is in promoting human-human collaboration. In addition, individuals can significantly differ in ...

Setting expectations for future behavior with promises is one way to manage human-human trusting relationships. To investigate the effect of promises made by an automated system, we conducted a 2 (reliability: low, high) x 3 (promise type: no-promise, ...

We develop a taxonomy that categorizes HRI failure types and their impact on trust to structure the broad range of knowledge contributions. We further identify research gaps in order to support fellow researchers in the development of trustworthy ...

To promote safe and effective human-computer interactions, researchers have begun studying mechanisms for "trust repair" in response to automated system errors. The extent to which users distinguish between a system and the system's developers may be an ...

When a robot breaks a person's trust by making a mistake or failing, continued interaction will depend heavily on how the robot repairs the trust that was broken. Prior work in psychology has demonstrated that both the trust violation framing and the ...

Gone are the days of robots solely operating in isolation, without direct interaction with people. Rather, robots are increasingly being deployed in environments and roles that require complex social interaction with humans. The implementation of human-...

This paper is a call to the field of human-robot interaction to focus research efforts on the development and repair of trust within human-robot teams. To guide this effort, this paper describes the initial development of a framework for trust ...