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- short-paperMarch 2024
Touch from Robots Loses to Chatting via Text: A Comparative Study of Sympathy Demonstrated Using Text, Robot Arm, and Qoobo
HRI '24: Companion of the 2024 ACM/IEEE International Conference on Human-Robot InteractionPages 473–477https://doi.org/10.1145/3610978.3640730Social touch is helpful for improving social connection, and it is one potential method to improve online communication with people at a distance. Although prior work examined if social touch from robot is effective for communicating sympathy compared to ...
- research-articleMarch 2024
Factor Structure and Psychometric Properties of the Digital Communication Empathy Scale (DCES)
International Journal of Human-Computer Studies (IJHC), Volume 183, Issue Chttps://doi.org/10.1016/j.ijhcs.2023.103183Highlights- New scale assesses empathy felt during digital communication (digital empathy).
- Factor analyses reveal six subscales, each matching an existing empathy construct.
- Subscales allow testing of complex digital empathy/digital behavior ...
This investigation developed a self-report measure of empathy as experienced within digital communication – “digital empathy”. 72 items were developed using six validated empathy constructs as conceptual bases. In Study 1, exploratory factor ...
- abstractMay 2022
Empathetic Reinforcement Learning Agents
AAMAS '22: Proceedings of the 21st International Conference on Autonomous Agents and Multiagent SystemsPages 1866–1868With the increased interaction between artificial agents and humans, the need to have agents who can respond to their human counterparts appropriately will be crucial for the deployment of trustworthy systems. A key behaviour to permit this, one which ...
- research-articleMay 2022
Sympathy-based Reinforcement Learning Agents
AAMAS '22: Proceedings of the 21st International Conference on Autonomous Agents and Multiagent SystemsPages 1164–1172As artificial agents become increasingly prevalent in our daily lives, it becomes imperative to equip them with an awareness of societal norms; specifically, the ability to account for and be considerate towards others they may cohabit with. In this ...
- research-articleJuly 2018
Resisting Exploitation Through Rewiring in Social Networks: Social Welfare Increase using Parity, Sympathy and Reciprocity
AAMAS '18: Proceedings of the 17th International Conference on Autonomous Agents and MultiAgent SystemsPages 1915–1917We seek to understand how socially desirable traits like sympathy, reciprocity and fairness can survive in environments that include aggressive and exploitative agents. Social scientists have long observed and theorized about ingrained motivational ...
- research-articleApril 2018
Measuring, Understanding, and Classifying News Media Sympathy on Twitter after Crisis Events
CHI '18: Proceedings of the 2018 CHI Conference on Human Factors in Computing SystemsPaper No.: 556, Pages 1–13https://doi.org/10.1145/3173574.3174130This paper investigates bias in coverage between Western and Arab media on Twitter after the November 2015 Beirut and Paris terror attacks. Using two Twitter datasets covering each attack, we investigate how Western and Arab media differed in coverage ...
- ArticleOctober 1994
GestureCam: a video communication system for sympathetic remote collaboration
CSCW '94: Proceedings of the 1994 ACM conference on Computer supported cooperative workPages 35–43https://doi.org/10.1145/192844.192866An approach supporting spatial workspace collaboration via a video-mediated communication system is described. Based on experimental results, the following were determined to be the system requirements to support spatial workspace collaboration: ...