Decision Support Systems

Editorial Board

Emotional expressions of care and concern by customer service chatbots: Improved customer attitudes despite perceived inauthenticity

• Junbo Zhang

  School of Management, Harbin Institute of Technology, Harbin, Heilongjiang Province 150001, PR China

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• Jiandong Lu

  School of Management, Harbin Institute of Technology, Harbin, Heilongjiang Province 150001, PR China

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• Xiaolei Wang

  School of Information Technology and Management, University of International Business and Economics, Beijing 100029, PR China

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• Luning Liu

  School of Management, Harbin Institute of Technology, Harbin, Heilongjiang Province 150001, PR China

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• Yuqiang Feng

  School of Management, Harbin Institute of Technology, Harbin, Heilongjiang Province 150001, PR China

What can we learn from multimorbidity? A deep dive from its risk patterns to the corresponding patient profiles

• Xiaochen Wang

  School of Economics and Management, Beijing Jiaotong University, Beijing 100044, China

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• Runtong Zhang

  School of Economics and Management, Beijing Jiaotong University, Beijing 100044, China

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• Xiaomin Zhu

  School of Mechanical, Electronic and Control Engineering, Beijing Jiaotong University, Beijing 100044, China

Learning-based dynamic pricing strategy with pay-per-chapter mode for online publisher with case study of COL

• Lang Fang

  School of Management Science & Engineering, Liaoning Key Laboratory of Big Data Management and Optimization Decision, Dongbei University of Finance and Economics, Dalian, China

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• Zhendong Pan

  School of Management Science & Engineering, Liaoning Key Laboratory of Big Data Management and Optimization Decision, Dongbei University of Finance and Economics, Dalian, China

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• Jiafu Tang

  School of Management Science & Engineering, Liaoning Key Laboratory of Big Data Management and Optimization Decision, Dongbei University of Finance and Economics, Dalian, China

Enhanced (cyber) situational awareness: Using interpretable principal component analysis (iPCA) to automate vulnerability severity scoring

• Motahareh Pourbehzadi

  Department of Information Systems and Supply Chain Management, Bryan School of Business and Economics, University of North Carolina Greensboro, United States of America

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• Giti Javidi

  Muma College of Business, Department of Information Systems and Management, University of South Florida, 8350 N Tamiami Trail, C251, Sarasota, FL 34243, United States of America

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• C. Jordan Howell

  Department of Criminology, University of South Florida, 8350 N Tamiami Trail, C251, Sarasota, FL 34243, United States of America

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• Eden Kamar

  Criminal Justice and Criminology, Andrew Young School of Policy, Georgia State University, United States of America

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• Ehsan Sheybani

  Muma College of Business, Department of Information Systems and Management, University of South Florida, 8350 N Tamiami Trail, C251, Sarasota, FL 34243, United States of America