Improving Engagement in Virtual Experiences Based on the Retention of Temporal-Continuous User’s Information
Pages 367 - 371
Abstract
In this study, we attempted to improve the engagement in tasks involving interactions with an agent by making the agent aware of the temporal continuity of information shared through interactions between the user and agent. We conducted an experiment to test the effectiveness of the agent behavior model using a game task. During the experiment, we investigated the degree of engagement of the participants with the task, the workload of the task during the game, the mental load of the task, and the sense of immersion in the task. As a result, it was found that the amount of work in the task and the degree of engagement with the task of the participant could be improved, as could the influence of the agent’s action. These results suggest that demonstrating the retention of time-continuous user information in human-agent interactions is effective in improving the engagement with a task.
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Published In
November 2021
447 pages
ISBN:9781450386203
DOI:10.1145/3472307
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Published: 09 November 2021
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HAI '21: International Conference on Human-Agent Interaction
November 9 - 11, 2021
Virtual Event, Japan
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