research-article

The false prometheus: customer choice, smart devices, and trust

Authors:

Janne Lahtiranta,

Sami Hyrynsalmi,

Jani KoskinenAuthors Info & Claims

ACM SIGCAS Computers and Society, Volume 47, Issue 3

Pages 86 - 97

https://doi.org/10.1145/3144592.3144601

Published: 25 September 2017 Publication History

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Abstract

In the information society of today, privacy is a premium service and user-related information a commodity. This development has gone unnoticed for many, but for some it contradicts with their common sense and perception of right and wrong. If we look into user agreements, and the effect Fair Information Practice Principles (FIPPs) seem to have, this development is particularly evident. One-on-one agreements such as End User License Agreements (EULAs) between the providers and users have become ubiquitous to most users who simply scroll through the agreement and click 'I agree' without actually understanding or caring what they have accepted.

There are various reasons for this kind of behavior ranging from complete indifference, to inadequate internet and technology literacy, and even to peer pressure as certain applications have become a 'must have' amongst a group of users. This problem is particularly current as personal mobile devices have become important, for some even inseparable, part of our daily lives. These devices, such as smart phones and tablets, have also become user-centered aggregation points of information that contain personal, even sensitive information about us, and those around us. At the same time, the number of different applications that have practically unrestrained access to the Internet, is on the rise.

When combined with ignorance and negligence, the risk of placing personal information into wrong hands is a very real one. In the following, we focus on this well-explored challenge from a novel perspective---informed consent---and argue that one way to address this problem is to develop solutions that not only promote personal choice and awareness, but are also context-dependent. In order to provide a practical insight into our primarily conceptual work, we use one of the most popular applications, the Pokémon GO by Niantic Inc., in highlighting some of the encountered privacy-related issues.

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Hyrynsalmi SKimppa KSmed J(2024)Gamification EthicsEncyclopedia of Computer Graphics and Games10.1007/978-3-031-23161-2_138(814-819)Online publication date: 5-Jan-2024
https://doi.org/10.1007/978-3-031-23161-2_138
Ghodrat MShakeriaski FFanaee SSimeoni A(2022)Software-Based Simulations of Wildfire Spread and Wind-Fire InteractionFire10.3390/fire60100126:1(12)Online publication date: 31-Dec-2022
https://doi.org/10.3390/fire6010012
Zhao RAtkinson MPapapanagiotou PMagnoni FFleuriot J(2021)Dr.Aid: Supporting Data-governance Rule Compliance for Decentralized Collaboration in an Automated WayProceedings of the ACM on Human-Computer Interaction10.1145/34796045:CSCW2(1-43)Online publication date: 18-Oct-2021
https://dl.acm.org/doi/10.1145/3479604
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Index Terms

The false prometheus: customer choice, smart devices, and trust
1. Security and privacy
  1. Human and societal aspects of security and privacy
    1. Social aspects of security and privacy
    2. Usability in security and privacy
  2. Systems security
    1. Operating systems security
      1. Mobile platform security

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Information

Published In

cover image ACM SIGCAS Computers and Society

ACM SIGCAS Computers and Society Volume 47, Issue 3

September 2017

135 pages

ISSN:0095-2737

DOI:10.1145/3144592

Editor:
Dee A. B. Weikle

Issue’s Table of Contents

Publisher

Association for Computing Machinery

New York, NY, United States

Publication History

Published: 25 September 2017

Published in SIGCAS Volume 47, Issue 3

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Cited By

View all

Hyrynsalmi SKimppa KSmed J(2024)Gamification EthicsEncyclopedia of Computer Graphics and Games10.1007/978-3-031-23161-2_138(814-819)Online publication date: 5-Jan-2024
https://doi.org/10.1007/978-3-031-23161-2_138
Ghodrat MShakeriaski FFanaee SSimeoni A(2022)Software-Based Simulations of Wildfire Spread and Wind-Fire InteractionFire10.3390/fire60100126:1(12)Online publication date: 31-Dec-2022
https://doi.org/10.3390/fire6010012
Zhao RAtkinson MPapapanagiotou PMagnoni FFleuriot J(2021)Dr.Aid: Supporting Data-governance Rule Compliance for Decentralized Collaboration in an Automated WayProceedings of the ACM on Human-Computer Interaction10.1145/34796045:CSCW2(1-43)Online publication date: 18-Oct-2021
https://dl.acm.org/doi/10.1145/3479604
Strengers YSadowski JLi ZShimshak A'Floyd' Mueller FKitamura YQuigley AIsbister KIgarashi TBjørn PDrucker S(2021)What Can HCI Learn from Sexual Consent?Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems10.1145/3411764.3445107(1-13)Online publication date: 6-May-2021
https://dl.acm.org/doi/10.1145/3411764.3445107
Elahi HCastiglione AWang GGeman O(2021)A human-centered artificial intelligence approach for privacy protection of elderly App users in smart citiesNeurocomputing10.1016/j.neucom.2020.06.149444(189-202)Online publication date: Jul-2021
https://doi.org/10.1016/j.neucom.2020.06.149
Nguyen JRuberg BBernhaupt RMueller FVerweij DAndres JMcGrenere JCockburn AAvellino IGoguey ABjørn PZhao SSamson BKocielnik R(2020)Challenges of Designing Consent: Consent Mechanics in Video Games as Models for Interactive User AgencyProceedings of the 2020 CHI Conference on Human Factors in Computing Systems10.1145/3313831.3376827(1-13)Online publication date: 21-Apr-2020
https://dl.acm.org/doi/10.1145/3313831.3376827
Michler ODecker RStummer C(2019)To trust or not to trust smart consumer products: a literature review of trust-building factorsManagement Review Quarterly10.1007/s11301-019-00171-8Online publication date: 3-Sep-2019
https://doi.org/10.1007/s11301-019-00171-8
Hyrynsalmi SKimppa KSmed J(2017)Gamification EthicsEncyclopedia of Computer Graphics and Games10.1007/978-3-319-08234-9_138-1(1-6)Online publication date: 13-Dec-2017
https://doi.org/10.1007/978-3-319-08234-9_138-1
Michler ODecker R(undefined)Trust-Building Factors and The Adoption of Smart Products – Theoretical Foundations, Significances, and InterdependencesSSRN Electronic Journal10.2139/ssrn.4171730
https://doi.org/10.2139/ssrn.4171730

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