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Assessing user needs for m-government services: a case study of information mobile campus services

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Diana IshmatovaAuthors Info & Claims

ICEGOV '07: Proceedings of the 1st international conference on Theory and practice of electronic governance

Pages 445 - 446

https://doi.org/10.1145/1328057.1328153

Published: 10 December 2007 Publication History

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Abstract

In this poster, key challenges for studying user preferences are outlined and addressed as part of the proposed approach based on linking a service with its potential realizations. The approach is illustrated using a case study of information mobile campus services.

References

[1]

Gorlenko, L., Merrick, R. No wires attached: Usability challenges in the connected mobile world. IBM Systems Journal, vol. 42, 2003, pp. 639--651.

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[2]

Hengst, M den, Kar, E van de, Appelman, J. Designing Mobile Information Services: User Requirements Elicitation with GSS Design and Application of a Repeatable Process; Proceedings of the 37th Annual Hawaii International Conference on System Sciences; IEEE Computer Society; 5--8 January Big Island, Hawaii.

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[3]

Kar, E. A. M. van de (2004). Designing mobile information services; An Approach for Organizations in a Value Network. Doctoral dissertation. Delft University of Technology; Faculty of Technology, Policy and Management, Delft, The Netherlands. ISBN: 90-9018898-3.

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Decker, M. Generalized Notification Services: A Simple but Versatile Paradigm for the Implementation of Mobile Data Services, The Proceedings of the Second European Mobile Government Conference. Brighton, UK, Mobile Government Consortium International Publications, UK. M. J.

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Cited By

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Saadi MAhmad SHussain M(2017)Prioritization of citizens’ preferences for using mobile government servicesTransforming Government: People, Process and Policy10.1108/TG-04-2017-002011:3(476-503)Online publication date: 21-Aug-2017
https://doi.org/10.1108/TG-04-2017-0020
Bakar NRahman AHamed H(2016)M-Government services in Malaysia: Issues, challenges and better services to citizen2016 IEEE Conference on e-Learning, e-Management and e-Services (IC3e)10.1109/IC3e.2016.8009051(116-121)Online publication date: Oct-2016
https://doi.org/10.1109/IC3e.2016.8009051

Index Terms

Assessing user needs for m-government services: a case study of information mobile campus services
1. Information systems
  1. World Wide Web
    1. Web applications
      1. Internet communications tools
2. Networks
  1. Network architectures

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Published In

ICEGOV '07: Proceedings of the 1st international conference on Theory and practice of electronic governance

December 2007

471 pages

ISBN:9781595938220

DOI:10.1145/1328057

Editors:
Tomasz Janowski
United Nations University
,
Theresa A. Pardo
Center for Technology in Government

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 10 December 2007

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ICEGOV '07

ICEGOV '07: International conference on theory and practice in electronic governance

December 10 - 13, 2007

Macao, China

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ICEGOV '07 Paper Acceptance Rate 33 of 130 submissions, 25%;

Overall Acceptance Rate 350 of 865 submissions, 40%

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Cited By

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Saadi MAhmad SHussain M(2017)Prioritization of citizens’ preferences for using mobile government servicesTransforming Government: People, Process and Policy10.1108/TG-04-2017-002011:3(476-503)Online publication date: 21-Aug-2017
https://doi.org/10.1108/TG-04-2017-0020
Bakar NRahman AHamed H(2016)M-Government services in Malaysia: Issues, challenges and better services to citizen2016 IEEE Conference on e-Learning, e-Management and e-Services (IC3e)10.1109/IC3e.2016.8009051(116-121)Online publication date: Oct-2016
https://doi.org/10.1109/IC3e.2016.8009051

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User needs for location-aware mobile services

Mobile Government Services: Challenges and Opportunities