Cited By
View all- MacDonald CHarrison SBardzell SNeustaedter CTatar D(2019)User Experience (UX) Capacity-BuildingProceedings of the 2019 on Designing Interactive Systems Conference10.1145/3322276.3322346(187-200)Online publication date: 18-Jun-2019
Case study: integrating usability activities in a software development process
Pages 301 - 306
Abstract
This paper presents an action research study of a Danish software development company's efforts to develop software with a high degree of usability. The company started a department mainly focused at improving the user experience of their product, and this paper outlines the most important issues related to the integration of this department in the company. The themes were related to the formal procedures in the company, prioritizing the usability issues in relation to development issues, feedback from the human factors team to the developers and issues related to the future success of the human factors team.
References
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Baskerville, R. and Pries-Heje, J. (1999) Grounded action research: a method for understanding IT in practice.9, pp. 1-23.
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Bassat, I., Goldstein, D. and Mead, M. (1987) The case research strategy in studies of information systems.
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Blatt, L., Jacobsen, M. and Miller, S. (1994) Designing and equipping a usability laboratory.13:12, p. 1994.
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Blum, F. (1955) Action research—a scientific approach?.22, pp. 1-7.
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Kvale, S. (1996)Sage, Thousand Oaks, CA
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Lund, A. M. (1994) Ameritech's usability laboratory: from prototype to final design.13:12, p. 1994.
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Strauss, A. and Corbin, J. (1998)Sage, Thousand Oaks, CA
Index Terms
- Case study: integrating usability activities in a software development process
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Taylor & Francis, Inc.
United States
Publication History
Published: 01 July 2008
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Cited By
View all- MacDonald CHarrison SBardzell SNeustaedter CTatar D(2019)User Experience (UX) Capacity-BuildingProceedings of the 2019 on Designing Interactive Systems Conference10.1145/3322276.3322346(187-200)Online publication date: 18-Jun-2019