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research-article

Assessment of ICT project failure factors in Kenyan government agencies

Published: 01 January 2022 Publication History

Abstract

E-governance has made it possible to provide efficient government administration and services through ICT. ICT projects in the private sector do well compared to those in the public sector and worse in government agencies. However, government ICT projects in developing countries are well known for running far behind schedule and failing to deliver the expected benefits. The purpose of this research was to identify the ICT project failure factors in Kenyan government agencies by assessing the effect of project, people and technology related issues. The research used quantitative and qualitative methods as the research method. The research revealed that vision and strategy, project management, skills, solution design, software and hardware contributed significantly to the failure of an ICT project in government agencies.

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          Published In

          cover image International Journal of Information Systems and Management
          International Journal of Information Systems and Management  Volume 2, Issue 3
          2022
          86 pages
          ISSN:1751-3227
          EISSN:1751-3235
          DOI:10.1504/ijisam.2022.2.issue-3
          Issue’s Table of Contents

          Publisher

          Inderscience Publishers

          Geneva 15, Switzerland

          Publication History

          Published: 01 January 2022

          Author Tags

          1. e-governance
          2. electronic governance
          3. ICT projects
          4. government agencies
          5. failure factors
          6. developing countries
          7. ICT implementation
          8. public sector
          9. government projects
          10. ICT project failure factors

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