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Quantitative assessment of enterprise resource planning software customisation

Published: 01 March 2008 Publication History

Abstract

One of the main problems faced by the consultants during enterprise resource planning (ERP) implementation is how to align an ERP software package with the business processes of the enterprise implementing it. The objective of this research is to estimate the percentage of customisation required for the ERP software to meet the requirements of the customer completely. By means of tracing the requirements of the customer in the ERP software, we propose an algorithm 'ERP customisation estimation (ERPCE)'. The ERPCE algorithm will estimate the percentage of the ERP software customisation during ERP software selection process. The proposed algorithm is applied to a module of ERP software. The algorithm provides the enterprise with a set of feasible combinations of requirements that can be satisfied by the ERP system as a basis for making implementation decisions. The results of the application of the algorithm to a module of ERP software are encouraging and demonstrate the ability of the approach to provide a satisfactory solution to the problem of aligning an ERP software package with an enterprise. Future research directions in customisation during ERP software selection process are also indicated.

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Cited By

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  • (2018)Performance enhancement model for enterprise resource planning (ERP) projectsInternational Journal of Information Systems and Change Management10.1504/IJISCM.2011.0415125:2(140-159)Online publication date: 16-Dec-2018
  • (2016)An approach to estimation of degree of customization for ERP projects using prioritized requirementsJournal of Systems and Software10.1016/j.jss.2016.04.006117:C(471-487)Online publication date: 1-Jul-2016

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Published In

cover image International Journal of Information Systems and Change Management
International Journal of Information Systems and Change Management  Volume 3, Issue 3
March 2009
93 pages
ISSN:1479-3121
EISSN:1479-313X
Issue’s Table of Contents

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Inderscience Publishers

Geneva 15, Switzerland

Publication History

Published: 01 March 2008

Author Tags

  1. ERP customisation
  2. ERP implementation
  3. enterprise resource planning
  4. information systems
  5. requirements
  6. software engineering
  7. software selection

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View all
  • (2018)Performance enhancement model for enterprise resource planning (ERP) projectsInternational Journal of Information Systems and Change Management10.1504/IJISCM.2011.0415125:2(140-159)Online publication date: 16-Dec-2018
  • (2016)An approach to estimation of degree of customization for ERP projects using prioritized requirementsJournal of Systems and Software10.1016/j.jss.2016.04.006117:C(471-487)Online publication date: 1-Jul-2016

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