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A Bound on the Performance of an Optimal Ambulance Redeployment Policy

Published: 01 October 2014 Publication History

Abstract

Ambulance redeployment is the practice of repositioning ambulance fleets in real time in an attempt to reduce response times to future calls. When redeployment decisions are based on real-time information on the status and location of ambulances, the process is called system-status management. An important performance measure is the long-run fraction of calls with response times over some time threshold. We construct a lower bound on this performance measure that holds for nearly any ambulance redeployment policy through comparison methods for queues. The computation of the bound involves solving a number of integer programs and then simulating a multiserver queue. This work originated when one of the authors was asked to analyze a response to a request-for-proposals RFP for ambulance services in a county in North America.

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    Information

    Published In

    cover image Operations Research
    Operations Research  Volume 62, Issue 5
    October 2014
    232 pages

    Publisher

    INFORMS

    Linthicum, MD, United States

    Publication History

    Published: 01 October 2014
    Accepted: 01 May 2014
    Received: 01 July 2013

    Author Tags

    1. ambulance deployment
    2. ambulance location
    3. ambulance relocation
    4. coupling
    5. move-up
    6. system-status management

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