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Cooperation in the office-office communication systems as a management tool

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Ralf ReichwaldAuthors Info & Claims

ACM SIGOA Newsletter, Volume 5, Issue 1-2

Pages 212 - 218

https://doi.org/10.1145/966863.808350

Published: 01 January 1984 Publication History

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Abstract

Traditional methods for the analysis of office work have focussed on the quantitative rather than on the qualitative and social aspects, while neglecting cooperation and the social context of managerial work. Based on an empirical study, a framework for office work analysis is presented. It shows the kind of support required for different components of managerial work and the dependence of management on contributions of secretaries. Finally, possibilities for increasing the effectiveness of managerial work through new technology are presented.

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Robert LForte AMüller CPrilla MVivacqua A(2018)GROUP 2018 Special Issue Guest EditorialACM Transactions on Social Computing10.1145/32908701:3(1-4)Online publication date: 10-Dec-2018
https://dl.acm.org/doi/10.1145/3290870
Woo CLochovsky F(1986)Supporting distributed office problem solving in organizationsACM Transactions on Information Systems10.1145/214427.2144284:3(185-204)Online publication date: 1-Jul-1986
https://dl.acm.org/doi/10.1145/214427.214428
Ellis C(1985)Office Information Systems OverviewLanguages for Automation10.1007/978-1-4757-1388-6_1(3-26)Online publication date: 1985
https://doi.org/10.1007/978-1-4757-1388-6_1

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Cooperation in the office-office communication systems as a management tool

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The adoption of new computer communication systems into organizations requires behavioral change. Planning for successful adoption requires knowledge of individual organizational communication patterns and the relationship between those patterns and ...
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Information

Published In

ACM SIGOA Newsletter Volume 5, Issue 1-2

June 25-27, 1984

225 pages

DOI:10.1145/966863

Issue’s Table of Contents

COCS '84: Proceedings of the second ACM-SIGOA conference on Office information systems
January 1984
228 pages
ISBN:0897911407
DOI:10.1145/800023
Chairmen:
Clarence A. Ellis,
James Bair

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Published: 01 January 1984

Published in SIGOA Volume 5, Issue 1-2

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Robert LForte AMüller CPrilla MVivacqua A(2018)GROUP 2018 Special Issue Guest EditorialACM Transactions on Social Computing10.1145/32908701:3(1-4)Online publication date: 10-Dec-2018
https://dl.acm.org/doi/10.1145/3290870
Woo CLochovsky F(1986)Supporting distributed office problem solving in organizationsACM Transactions on Information Systems10.1145/214427.2144284:3(185-204)Online publication date: 1-Jul-1986
https://dl.acm.org/doi/10.1145/214427.214428
Ellis C(1985)Office Information Systems OverviewLanguages for Automation10.1007/978-1-4757-1388-6_1(3-26)Online publication date: 1985
https://doi.org/10.1007/978-1-4757-1388-6_1
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References

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Recommendations

Strategies for encouraging successful adoption of office communication systems

The Complete Project Management Office Handbook

The Strategic Project Office

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