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Article

"I'd be overwhelmed, but it's just one more thing to do": availability and interruption in research management

Authors:

James M. Hudson,

Jim Christensen,

Wendy A. Kellogg,

Thomas EricksonAuthors Info & Claims

CHI '02: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems

Pages 97 - 104

https://doi.org/10.1145/503376.503394

Published: 20 April 2002 Publication History

Abstract

Many CSCW projects dealing with individual availability and interruption filtering achieve only limited success. Perhaps this is because designers of such systems have limited evidence to draw upon; most data on interruption management is at least a decade old. This study uses an empirical sampling method and qualitative interviews to examine attitudes toward availability and interruption. Specifically, we analyze how corporate research managers spend their time and look at how their attitudes toward interruption relate to their various activities. Attitudes toward interruption are marked by a complex tension between wanting to avoid interruption and appreciating its usefulness. We conclude by discussing the implications of these findings for design, suggesting that the notion of socially translucent systems may be a fruitful approach

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Cited By

Ferguson SMassimi M(2024)Circle Back Next Week: The Effect of Meeting-Free Weeks on Distributed Workers’ Unstructured Time and Attention NegotiationProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642175(1-17)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613904.3642175
Kim NJang SKim HLee JPark Y(2023)Design and Field Trial of Tunee in Shared Houses: Exploring Experiences of Sharing Individuals’ Current Noise-level Preferences with HousematesProceedings of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544548.3581521(1-15)Online publication date: 19-Apr-2023
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Index Terms

"I'd be overwhelmed, but it's just one more thing to do": availability and interruption in research management

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Published In

cover image ACM Conferences

CHI '02: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems

April 2002

478 pages

ISBN:1581134533

DOI:10.1145/503376

Conference Chair:
Dennis Wixon
Microsoft Corporation, One Redmond WA

Copyright © 2002 ACM.

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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SIGCHI: ACM Special Interest Group on Computer-Human Interaction

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 20 April 2002

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CHI02

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CHI02: Human Factors in Computing Systems

April 20 - 25, 2002

Minnesota, Minneapolis, USA

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CHI '02 Paper Acceptance Rate 61 of 414 submissions, 15%;

Overall Acceptance Rate 6,199 of 26,314 submissions, 24%

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Cited By

Ferguson SMassimi M(2024)Circle Back Next Week: The Effect of Meeting-Free Weeks on Distributed Workers’ Unstructured Time and Attention NegotiationProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642175(1-17)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613904.3642175
Kim NJang SKim HLee JPark Y(2023)Design and Field Trial of Tunee in Shared Houses: Exploring Experiences of Sharing Individuals’ Current Noise-level Preferences with HousematesProceedings of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544548.3581521(1-15)Online publication date: 19-Apr-2023
https://dl.acm.org/doi/10.1145/3544548.3581521
Lee JLee BChoe E(2023)Decorative, Evocative, and Uncanny: Reactions on Ambient-to-Disruptive Health Notifications via Plant-Mimicking Shape-Changing InterfacesProceedings of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544548.3581486(1-16)Online publication date: 19-Apr-2023
https://dl.acm.org/doi/10.1145/3544548.3581486
Chang XHsu FLiang EChiou ZChuang HTseng FLin YChang Y(2023)Not Merely Deemed as Distraction: Investigating Smartphone Users’ Motivations for Notification-InteractionProceedings of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544548.3581146(1-17)Online publication date: 19-Apr-2023
https://dl.acm.org/doi/10.1145/3544548.3581146
Bali SKhadpe PKaufman GKulkarni C(2023)Nooks: Social Spaces to Lower Hesitations in Interacting with New People at WorkProceedings of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544548.3580796(1-18)Online publication date: 19-Apr-2023
https://dl.acm.org/doi/10.1145/3544548.3580796
Yang YYe HLi YJiau H(2023)A noise blocking methodology for effective collaborationSoftware: Practice and Experience10.1002/spe.3304Online publication date: 20-Dec-2023
https://doi.org/10.1002/spe.3304
Levy EAriel Y(2022)The Effects of Fragmented and Continuous Interruptions on Online Task PerformanceOnline Journal of Communication and Media Technologies10.30935/ojcmt/1240412:4(e202229)Online publication date: 2022
https://doi.org/10.30935/ojcmt/12404
Lee LBraud THosio SHui P(2021)Towards Augmented Reality Driven Human-City Interaction: Current Research on Mobile Headsets and Future ChallengesACM Computing Surveys10.1145/346796354:8(1-38)Online publication date: 4-Oct-2021
https://dl.acm.org/doi/10.1145/3467963
Alkahtani MAbidi MAhmad ADarmoul SSamman SGhaleb M(2020)Human Interruption Management in Workplace Environments: An OverviewEngineering, Technology & Applied Science Research10.48084/etasr.340410:2(5452-5458)Online publication date: 4-Apr-2020
https://doi.org/10.48084/etasr.3404
Papachristos EMerritt TJacobsen TBagger J(2020)Designing Ambient Multisensory Notification Devices: Managing Disruptions in the HomeProceedings of the 19th International Conference on Mobile and Ubiquitous Multimedia10.1145/3428361.3428400(59-70)Online publication date: 22-Nov-2020
https://dl.acm.org/doi/10.1145/3428361.3428400
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