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Who Are You Asking?: Qualitative Methods for Involving AAC Users as Primary Research Participants

Author:

Erin BeneteauAuthors Info & Claims

CHI '20: Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems

Pages 1 - 13

https://doi.org/10.1145/3313831.3376883

Published: 23 April 2020 Publication History

Abstract

When trying to understand people's perspectives, qualitative researchers in HCI often use methods which assume participants can easily communicate verbally. There are few dedicated resources in HCI which provide an overview of qualitative methods to effectively gather the perspectives of people who cannot easily communicate verbally; specifically, people who use Augmentative and Alternative Communication (AAC). As a result, AAC users might be excluded from studies using methods such as interviews or focus groups, even if they fit the researcher's target population. To address this problem, I review literature from both HCI and therapeutic AAC research fields to discuss methods used with AAC users. In addition, I present relevant case examples from my own qualitative research and propose a framework to guide HCI researchers on choosing appropriate methods when involving AAC users as central research participants. I also identify design opportunities for HCI researchers to innovate on the tools and methods used for qualitative research with AAC users. This paper provides an easily accessible overview of qualitative methods HCI researchers can use with AAC users as participants.

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Cited By

Kleban K(2024)Adapting UX Research for People Living with Alzheimer's, Dementia, and MCI: Improving the UX Research Process for ParticipantsProceedings of the 26th International ACM SIGACCESS Conference on Computers and Accessibility10.1145/3663548.3688542(1-6)Online publication date: 27-Oct-2024
https://dl.acm.org/doi/10.1145/3663548.3688542
Beneteau EHiniker ATench BIbrahim SPratt W(2024)Aligned Co-Design: An Interdependent, Multi-Modal Method for People with Motor and Communication DisabilitiesInternational Journal of Human–Computer Interaction10.1080/10447318.2024.2436038(1-19)Online publication date: 10-Dec-2024
https://doi.org/10.1080/10447318.2024.2436038
Pitt K(2024)Development and preliminary evaluation of a grid design application for adults and children using scanning and bci-based augmentative and alternative communicationAssistive Technology10.1080/10400435.2024.2415368(1-8)Online publication date: 30-Oct-2024
https://doi.org/10.1080/10400435.2024.2415368
Show More Cited By

Index Terms

Who Are You Asking?: Qualitative Methods for Involving AAC Users as Primary Research Participants
1. Human-centered computing
  1. Accessibility
    1. Accessibility theory, concepts and paradigms
  2. Human computer interaction (HCI)
    1. Empirical studies in HCI

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cover image ACM Conferences

CHI '20: Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems

April 2020

10688 pages

ISBN:9781450367080

DOI:10.1145/3313831

General Chairs:
Regina Bernhaupt
Eindhoven University of Technology, Netherlands
,
Florian 'Floyd' Mueller
Monash University, Australia
,
David Verweij
Newcastle University, UK
,
Josh Andres
RMIT, Australia
,
Program Chairs:
Joanna McGrenere
University of British Columbia, Canada
,
Andy Cockburn
University of Canterbury, New Zealand
,
Ignacio Avellino
University of Maryland Baltimore County, USA
,
Alix Goguey
Grenoble Alpes University, France
,
Pernille Bjørn
University of Copenhagen, Denmark
,
Shengdong (Shen) Zhao
National University of Singapore, Singapore
,
Briane Paul Samson
Future University Hakodate, Japan & De La Salle University, Philippines
,
Rafal Kocielnik
University of Washington, USA

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Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than the author(s) must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected].

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Published: 23 April 2020

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CHI '20: CHI Conference on Human Factors in Computing Systems

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Cited By

Kleban K(2024)Adapting UX Research for People Living with Alzheimer's, Dementia, and MCI: Improving the UX Research Process for ParticipantsProceedings of the 26th International ACM SIGACCESS Conference on Computers and Accessibility10.1145/3663548.3688542(1-6)Online publication date: 27-Oct-2024
https://dl.acm.org/doi/10.1145/3663548.3688542
Beneteau EHiniker ATench BIbrahim SPratt W(2024)Aligned Co-Design: An Interdependent, Multi-Modal Method for People with Motor and Communication DisabilitiesInternational Journal of Human–Computer Interaction10.1080/10447318.2024.2436038(1-19)Online publication date: 10-Dec-2024
https://doi.org/10.1080/10447318.2024.2436038
Pitt K(2024)Development and preliminary evaluation of a grid design application for adults and children using scanning and bci-based augmentative and alternative communicationAssistive Technology10.1080/10400435.2024.2415368(1-8)Online publication date: 30-Oct-2024
https://doi.org/10.1080/10400435.2024.2415368
Legel MSoto GGrove NWaller ADeckers Svan Balkom HSpanjers RNorrie CSteenbergen B(2024)A tutorial: self-created film as a semiotic resource in AACAugmentative and Alternative Communication10.1080/07434618.2024.2387573(1-12)Online publication date: 21-Aug-2024
https://doi.org/10.1080/07434618.2024.2387573
Kolski CVigouroux NGuerrier YVella FGuffroy M(2024)A First Step Towards an Ecosystem Meta-model for Human-Centered Design in Case of Disabled UsersEngineering Interactive Computer Systems. EICS 2023 International Workshops and Doctoral Consortium10.1007/978-3-031-59235-5_2(11-19)Online publication date: 8-Aug-2024
https://doi.org/10.1007/978-3-031-59235-5_2
Dai JMoffatt K(2023)Enriching Social Sharing for the Dementia Community: Insights from In-Person and Online Social ProgramsACM Transactions on Accessible Computing10.1145/358255816:1(1-33)Online publication date: 29-Mar-2023
https://dl.acm.org/doi/10.1145/3582558
Valencia SCave RKallarackal KSeaver KTerry MKane S(2023)“The less I type, the better”: How AI Language Models can Enhance or Impede Communication for AAC UsersProceedings of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544548.3581560(1-14)Online publication date: 19-Apr-2023
https://dl.acm.org/doi/10.1145/3544548.3581560
Stefanidi EBentvelzen MWoźniak PKosch TWoźniak MMildner TSchneegass SMüller HNiess J(2023)Literature Reviews in HCI: A Review of ReviewsProceedings of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544548.3581332(1-24)Online publication date: 19-Apr-2023
https://dl.acm.org/doi/10.1145/3544548.3581332
Ivanyi BTjemsland TTsalidis de Zabala CToth LDyrholm MNaylor SParadiso ALamb DChudge JAdjorlu ASerafin S(2023)DuoRhythmo: Design and remote user experience evaluation (UXE) of a collaborative accessible digital musical interface (CADMI) for people with ALS (PALS)Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544548.3581285(1-13)Online publication date: 19-Apr-2023
https://dl.acm.org/doi/10.1145/3544548.3581285
Curtis HYou ZDeary WTudoreanu MNeate T(2023)Envisioning the (In)Visibility of Discreet and Wearable AAC DevicesProceedings of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544548.3580936(1-19)Online publication date: 19-Apr-2023
https://dl.acm.org/doi/10.1145/3544548.3580936
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