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Practicing Without a License: Design Research as Psychotherapy

Published: 23 April 2020 Publication History

Abstract

This paper considers the potential for participants to experience psychotherapeutic effects through their involvement in design research. Drawing on literature in human-computer interaction, psychotherapy, and feminist sociology, I argue that vulnerable participants may experience qualitative interviews therapeutically when they engage in reflexive activity about sensitive topics with researchers who employ psychotherapeutic techniques that encourage disclosure and reflection. I discuss ethical concerns and suggest the need for trauma-informed research practices, updated consent procedures, and revised pedagogy that better support researchers and participants engaged in emotionally charged encounters.

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cover image ACM Conferences
CHI '20: Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems
April 2020
10688 pages
ISBN:9781450367080
DOI:10.1145/3313831
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Published: 23 April 2020

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  1. design research
  2. emotion work
  3. psychotherapy
  4. qualitative research
  5. semi-structured interviewing
  6. trauma-informed research

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  • (2024)Data Stewardship in Clinical Computer Security: Balancing Benefit and Burden in Participatory SystemsProceedings of the ACM on Human-Computer Interaction10.1145/36373168:CSCW1(1-29)Online publication date: 26-Apr-2024
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