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Coordinating Agents: Promoting Shared Situational Awareness in Collaborative Sensemaking

Published: 30 October 2018 Publication History

Abstract

Recent research suggests that in visual analytics tasks, collaborative sensemaking relies on successful collaboration between humans and software agents. To advance the understanding of such collaboration, we consider that the latter possess a form of situational awareness which, when coordinated with humans, can enrich the collaborative sensemaking process. We propose a conceptual model for a coordinating agent that dynamically initiates interruptions, influenced by the analytic activities of humans. We provide possible designs for four coordinating strategies. In closing, we discuss plans for implementation, and how future studies can contribute to wider HCI and CSCW discourses.

Supplementary Material

ZIP File (cscwp060.zip)
Draft of the poster to be shown at CSCW 2018.

References

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R. Amar, J. Eagan, and J. Stasko. 2005. Low-level components of analytic activity in information visualization. In Information Visualization. IEEE, 111--117.
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M. Barange, J. Saunier, and A. Pauchet. 2017. Multiparty Interactions for Coordination in a Mixed Human-Agent Teamwork. In Intelligent Virtual Agents. Springer, 29--42.
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I. Cho, W. Dou, D. Wang, E. Sauda, and W. Ribarsky. 2016. VAiRoma: A visual analytics system for making sense of places, times, and events in roman history. IEEE TVCG 22, 1 (2016), 210--219.
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A. Endert, P. Fiaux, and C. North. 2012. Semantic interaction for sensemaking: inferring analytical reasoning for model steering. IEEE TVCG 18, 12 (2012), 2879--2888.
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A. Endert, W. Ribarsky, C. Turkay, W. Wong, I. Nabney, I. Díaz Blanco, and F. Rossi. 2017. The state of the art in integrating machine learning into visual analytics. In Computer Graphics Forum, Vol. 36. Wiley Online Library, 458--486.
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M. Endsley. 1995. Toward a Theory of Situation Awareness in Dynamic Systems. Hum Factors 37, 1 (1995), 32--64.
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M. Endsley. 2017. From Here to Autonomy: Lessons Learned From Human-Automation Research. Hum Factors 59, 1 (2017), 5--27.
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M.-T Hong and C. Muller-Birn. 2017. Conceptualization of Computer-Supported Collaborative Sensemaking. In ACM CSCW 2017 Companion. ACM, 199--202.
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J. Kiseleva, H. Lam, M. Pechenizkiy, and T. Calders. 2013. Predicting current user intent with contextual markov models. In ICDMW. IEEE, 391--398.
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D. C. McFarlane and K. A. Latorella. 2002. The scope and importance of human interruption in human-computer interaction design. Human-Computer Interaction 17, 1 (2002), 1--61.
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G. Stahl. 2016. From Intersubjectivity to Group Cognition. CSCW 25 (2016), 355--384.
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N. A. Stanton, P. M. Salmon, G. H. Walker, E. Salas, and P. A. Hancock. 2017. State-of-science: situation awareness in individuals, teams and systems. Ergonomics 60, 4 (2017), 449--466.
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Cited By

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  • (2024)The Soul of Work: Evaluation of Job Meaningfulness and Accountability in Human-AI CollaborationProceedings of the ACM on Human-Computer Interaction10.1145/36374078:CSCW1(1-26)Online publication date: 26-Apr-2024
  • (2024)“Journey of Finding the Best Query”: Understanding the User Experience of AI Image Generation SystemInternational Journal of Human–Computer Interaction10.1080/10447318.2024.2307670(1-19)Online publication date: 2-Feb-2024
  • (2022)"Is It My Turn?"Proceedings of the ACM on Human-Computer Interaction10.1145/35555806:CSCW2(1-23)Online publication date: 11-Nov-2022
  • Show More Cited By

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Information & Contributors

Information

Published In

cover image ACM Conferences
CSCW '18 Companion: Companion of the 2018 ACM Conference on Computer Supported Cooperative Work and Social Computing
October 2018
518 pages
ISBN:9781450360180
DOI:10.1145/3272973
Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 30 October 2018

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Author Tags

  1. collaborative sensemaking
  2. coordination
  3. human-agent collaboration
  4. shared situational awareness
  5. visual analytics

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CSCW '18
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CSCW '18 Companion Paper Acceptance Rate 105 of 385 submissions, 27%;
Overall Acceptance Rate 2,235 of 8,521 submissions, 26%

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Cited By

View all
  • (2024)The Soul of Work: Evaluation of Job Meaningfulness and Accountability in Human-AI CollaborationProceedings of the ACM on Human-Computer Interaction10.1145/36374078:CSCW1(1-26)Online publication date: 26-Apr-2024
  • (2024)“Journey of Finding the Best Query”: Understanding the User Experience of AI Image Generation SystemInternational Journal of Human–Computer Interaction10.1080/10447318.2024.2307670(1-19)Online publication date: 2-Feb-2024
  • (2022)"Is It My Turn?"Proceedings of the ACM on Human-Computer Interaction10.1145/35555806:CSCW2(1-23)Online publication date: 11-Nov-2022
  • (2022)Towards Visual Explainable Active Learning for Zero-Shot ClassificationIEEE Transactions on Visualization and Computer Graphics10.1109/TVCG.2021.311479328:1(791-801)Online publication date: 1-Jan-2022
  • (2022)Artificial Intelligence Augmenting Human Teams. A Systematic Literature Review on the Opportunities and ConcernsArtificial Intelligence in HCI10.1007/978-3-031-05643-7_4(51-68)Online publication date: 26-Jun-2022
  • (2021)"An Ideal Human"Proceedings of the ACM on Human-Computer Interaction10.1145/34329454:CSCW3(1-25)Online publication date: 5-Jan-2021
  • (2021)Static vs Dynamic Architecture of Aware Cyber Physical Systems of Systems2021 IEEE 25th International Enterprise Distributed Object Computing Workshop (EDOCW)10.1109/EDOCW52865.2021.00048(186-193)Online publication date: Oct-2021

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