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Understanding the Roles of the Manager in Agile Project Management

Published: 05 February 2017 Publication History

Abstract

Agile project management (APM) does away with the role and the job title of the manager and instead places emphasis on self-organizing teams. However, recent surveys show that the job title of managers, particularly the project manager, is in existence on a significant number of agile projects. At the same time there is very little empirical evidence on the manager's role in an APM framework. To address this issue, a Grounded Theory study involving 20 software professionals from 18 different organizations which employed Agile Software Development (ASD) was carried out. The key finding of this preliminary study is the identification of the four roles played by managers on agile teams: mentor, coordinator, negotiator, and process adapter. As a mentor, the manager guides and supports the team in agile practice; the coordinator facilitates and coordinates the teams functioning; the negotiator takes care of the budget and customer requirements; and as a process adapter, the manager customizes agile and also implements agile-waterfall hybrids. The results of this study highlight the need for in-depth research into the different management roles and functioning of the agile team and manager. Additionally, this study will help guide new and existing managers to better understand the various aspects and boundaries of their new roles on agile projects and enable them to better facilitate self-organizing teams.

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cover image ACM Other conferences
ISEC '17: Proceedings of the 10th Innovations in Software Engineering Conference
February 2017
235 pages
ISBN:9781450348560
DOI:10.1145/3021460
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Published: 05 February 2017

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Author Tags

  1. Agile project management
  2. agile software development
  3. grounded theory
  4. manager
  5. project management
  6. self-organizing team

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ISEC '17 Paper Acceptance Rate 25 of 81 submissions, 31%;
Overall Acceptance Rate 76 of 315 submissions, 24%

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  • (2024)Analysis of Agile Project Manager Competencies From Recruitment SignalsIEEE Transactions on Engineering Management10.1109/TEM.2022.322203771(3892-3905)Online publication date: 2024
  • (2024)Factors Influencing the Adoption of Agile Project Management Methodologies by Engineering Teams in the Telecommunications Industry2024 International Research Conference on Smart Computing and Systems Engineering (SCSE)10.1109/SCSE61872.2024.10550785(1-7)Online publication date: 4-Apr-2024
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